Senior Analyst, Customer Development

 

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

 

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 

POSITION OVERVIEW:

The Senior Analyst of Customer Development will primarily partner with the Director of Customer Development to support brand strategy, reporting and planning at Costco to continuously drive and grow sales strategic plans and goals for the customer.

 

KEY RESPONSIBILITIES:

• Maintain clear understanding of customer objectives, and liaise with Director and Manager of Customer Development to develop operational plans to manage execution and measure results. 
• Assist in preparing for sales, customer, and internal meetings for portfolio.
• Support the Director and Manager of Customer Development in day to day sales activities as needed.
• Support development and execution of target Budget plan and new product distribution goals.
• Support the Costco business aligned to its high-volume, limited SKU model, focusing on item productivity, member value, and operational excellence.
• With guidance and assistance, identify new opportunities for growth in accordance with corporate goals focusing on new distribution opportunities both in warehouse and online.
• Focus on understanding of the Costco ecommerce strategy while monitoring and updated content across the portfolio.
• Educate our business partners on our products, retail goals, and measurement of success.
• Support CDM’s in the setup, maintenance and execution of new/existing items.
• Monthly reporting on shipment and trade spend to drive forecast accuracy and maximize sales efficiency.
• Monthly reporting regarding Competitive distribution/pricing at Costco.
• Monthly reporting on competitive market performance and trends; converting data into actionable insights.
• Track Costco member product feedback data to identify trends and support root cause analysis.

 

EXPERIENCE AND EDUCATION REQUIREMENTS:

• At least 3 years of relevant experience including sales experience and/or syndicated data supplier /software user is strongly preferred.
• Bachelor’s Degree in business or related field is preferred.
• Experience in consumer goods and Vitamins and Supplements is highly preferred.
• Experience supporting Costco or club channel business preferred.
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Experience with Power BI or other BI reporting tool required.

 

SKILLS:

• Strong business acumen: Has a sound understanding of financial business processes and P&L analysis.
• Analytics: Ability to leverage data and processes to identify areas to maximize profit and improve process.
• Communication skills: Able to easily communicate plan, reports, ideas and concepts to cross functional teams and management.
• Presentation: Prepare and successfully present detailed analysis to cross functional teams.
• Planning: Interpret data trends and forecast trade promotion budget to prepare and support a detailed annual business plans.
• Problem solving: Solves problems by gathering th