Learning Experience Designer, Sales Enablement

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. 

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

The WW Content & Design Sales Enablement team is tasked with producing high-quality product and skills related training in order to drive a more effective sales process. The Learning Experience Designer for Sales Enablement is a skilled instructional designer and content developer accountable for efforts in the design, development, delivery, efficacy and monitoring of sales / technical training programs for the organization’s personnel.  You will assist training management in developing effective sales training programs and plans, connecting the dots between the technical features and the business needs/customer value.  To fit in this role, you are a team player who is enthusiastic about creating learning for sales, approaches tasks with professionalism, excels in a fast-paced learning environment, willing to ask questions to dissect complex content, has a strong work ethic, and is eager to add creativity to the supported programs to drive a culture of innovation.

Your Impact 

• Collaborate with SMEs to develop Sales / Pre-Sales learning material that addresses learners at various levels of understanding
• Analyze and select the right training modality for the content and audience
• Work with cross-functional partners, at any level of the organization, to create innovative and easy to follow learning experiences
• Assists with the design, build and implementation of a comprehensive enablement program (to include tools, processes, programs and certifications) for sales in NA, EMEA and JAPAC
• Storyboard concepts for learning content including - interactive learning, e-learning, instructor-led
• Create unique, innovative, simple-to-understand, and user-friendly content
• Develop strong ties with content owners and stakeholders to continuously be improving our processes and learning ecosystems
• Leverage interactive multimedia, video micro learning, peer-to-peer learning, scenario-based learning and content curation
• Edit and proofread new and existing content before publication
• Partner and collaborate with all enablement team members to ensure consistency and scalability of content/programs
• Build compelling content using micro-learning principles
• Develop content in a variety of e-learning and other authoring tools
• Increase exposure to Sales Effectiveness tools and how software technology is used to overcome business problems

Qualifications

Your Experience

• 5+ years of relevant instructional design experience creating enablement course content, preferably at a technology company
• BA/BS or equivalent educational background and/or military experience
• Experience with tools such as Evolve, Articulate, Adobe Creative Cloud (Photoshop, Rush, Audition), Google Suite, Camtasia, and/or Captivate
• Ability to re-work complex concepts into easily understood materials at all expertise levels, combined with strong attention to detail, multi-tasking and analytical abilities
• Past success in a fast-paced, results-oriented, collaborative environment
• Demonstrated track record of designing and implementing innovative training offerings and programs
• Excellent written and verbal communication, listening, and presentation skills

Additional Information

The Team 

Our Learning & Enablement organization inspires cybersecurity professionals around the world.  We drive awareness, in-depth understanding, and adoption through our customers. We motivate audiences around the world by training our suite of products to promote the full adoption of our services to protect digital environments.  It's a meaningful career path, one that requires const