Fitness Operations - Attendant 1

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.


The Role


The Multnomah Athletic Club (MAC) is looking for a Fitness Attendant to join the Health and Wellness team. MAC's mission is to empower our members in their health journeys and this attendant will play a vital role in helping our members achieve their goals. We are seeking dedicated individuals who are passionate about fitness and ready to provide exceptional customer service with kindness and compassion in a fast-paced and supportive environment. If you're looking for a rewarding role where you can make a real impact on people's lives, particularly during evenings and weekends, this is the opportunity you've been waiting for.


What You'll Do

• Assisting members with questions related to general fitness, group fitness, or personal training.
• Utilizing problem-solving skills to enhance the department's performance and effectiveness.
• Becoming a subject matter expert in all fitness areas and associated programs.
• Collaborating with fellow Fitness Attendants to create a premier member experience.
• Assisting members with spotting exercises, movements, inquiries, or connecting them with other departments.
• Supporting the Fitness Operations Supervisor in evaluating fitness areas, programs, and equipment.
• Accomplishing daily tasks collaboratively to ensure efficient operations and foster self-reliance in your peers.
• Being a dependable first responder during medical emergencies and assisting the Manager on Duty (MOD) and others as needed.
• Punctuality and reliability in your role as a steadfast employee.
• Opening and closing the fitness spaces, ensuring proper setup and organization of equipment, towels, and cleaning supplies.
• Attending all staff in-services and trainings.


What You'll Bring

• A minimum of 1 year of customer service or fitness industry experience with a proven track record of success.

• A minimum age of 16 years.

• CPR, First Aid, AED certification, or a willingness to obtain it within 90 days of hire.
• Strong multitasking, time management, and prioritization skills.
• Excellent verbal and written communication skills.
• The ability to perform essential job functions.
• Exceptional customer service and decision-making skills, along with effective collaboration with peers and members.
• Physical capability to bend, twist, and lift up to 40 pounds regularly.


What You'll Gain


At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

Apply today!
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The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.