Enterprise Corporate Sales Manager I

Strength in Trust 

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

Strength in Trust:   

Imagine being part of an organization dedicated to unlocking the potential of every company to thrive while championing what's good for both people and the planet. At OneTrust, we leverage cutting-edge technology and a pragmatic approach to privacy, GRC (governance, risk management, and compliance), ethics, and ESG (environmental, social, and governance) to create a straightforward platform that amplifies the global push for Trust Intelligence. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. 

Trust serves as the bedrock of every successful business, and OneTrust delivers the technology that empowers you to transform the promise of trust into reality. 

The Opportunity: 

As an Enterprise Corporate Sales Manager (ECS Manager) at OneTrust, you will play a critical role at the intersection of account management, sales, and renewals for enterprise-level clients (EBU). This position offers a unique opportunity to manage renewal efforts, strategically drive upselling and cross-selling, and secure new business. You’ll collaborate with a team that embodies OneTrust’s core values: Build One-TEAM, Earn Trust, Unlock Customer Impact, Be Curious, Step Up and Be Accountable, and Finish Stronger. 

 

In this role, you will build strong relationships with mixed customer bands, ensuring their needs are met in the best possible way while leading renewals, cross-sells, and upsells for the accounts within a specific territory in the EBU. Additionally, you will manage new sales cycles to close net new logos from funnel leads within your assigned territory as needed. 

You will lead end-to-end negotiations for opportunities, partnering with a cohort of Account Executives in your territory, and closely collaborating with Pre-sales, Cloud Specialists, Customer Success, and other supporting teams to maximize customer satisfaction and proof of concept, driving expansion opportunities and new business. You will also guide the renewal process and sales cycles with precision and strategic timing, ensuring internal forecasting aligns with client needs and remains accurate for the business. 

 

What we are looking for: 

We are seeking a seasoned professional with minimum 3+ years of customer-facing experience in managing accounts, Renewals Management and/or sales in the software industry.  Your ability to elevate value selling and renewals management experience by operating seamlessly, building relationships and driving revenue growth will be critical for success. As a go-getter, you enjoy solving complex problems and thrive on collaborating across multiple teams to ensure the success of our customers. You also understand how to drive revenue growth as a consultative value seller.   

Your core responsibilities are: 

• Manage a portfolio of customers and cultivate relationships with a focus on customer retention, revenue growth; ensure a consultative approach aligned with client needs
• Collaborate seamlessly with customer success, sales, and partners to identify and mitigate roadblocks, ensuring successful and on time execution of deals and contract renewals
• Navigate contract complexities with precision, addressing compliance issues for a seamless renewal rhythm while collaborating internally with stakeholders such as our legal team, Sales Ops, and others
• Identifies expansion opportunities for increased software platform utilization, ensuring clients find value in every interaction.
• Manages customer sales (upsells and Cross-sell) within their portfolio of business. 
• Collect and analyze customer feedback, contributing to the growth and automation of the auto-renewal and standard renewal processes. 
• Listen to and fully diagnose the client’s needs to propose solutions tailored to their requirements based on your knowledge of our product 
• Manage portfolio through churn forecasting and execute reporting activity on a weekly basis with maximum accuracy
• Work effectively in a cross-functional manner with Business Development,