VIP Liaison - OMNIA Nightclub Las Vegas

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!

The VIP Liaison generates revenue through the development and servicing of relationships with existing and potential target guests. The VIP Liaison is responsible for the quality of service offered to patrons of the Company venues by effectively handling guest complaints and discrepancies, assuring all guests are dealt with in an efficient and courteous manner.

The VIP Liaison facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintain high - level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The VIP Liaison will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Sell and maintain VIP table reservations/ guest list at assigned venue per agreed upon
• Maintain the minimum revenue support weekly requirements at company venues other than your own
• All VIP table reservations must be entered in to Venue Driver including; the guests full name, cell number, and email address. Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid
• All assigned data collection, marketing, and social media tasks must be completed per management’s
• requests
• Maintain professionalism at the work place and with co-workers and patrons
• Alert and get approval for any and all breaks, leave of rotation or duties in which you cannot perform at the time they were assigned to you
• Maintain a consistent and high level of pass & guest list productivity
• Be attentive to all company related events and upcoming venues and changes
• Maintain and meet any and all marketing requirements such as guest list, contact information forms, Facebook invites and bulletins
• Keep a proper and professional appearance and attitude
• Responsible for maintaining the workstation / podium in a neat and orderly fashion
• Maintain and promote a friendly atmosphere for customers and staff
• Comply with added hours or time frame after scheduled shift as needed
• Provide customers with information and directions
• Inform management of any complaint, comments or incident
• Appear in dress code for all shifts at your scheduled time
• Comply with cross promotion of all venues and when needed
• Create/maintain sense of goodwill and hype for driving revenue while reaching the maximum amount of possible patrons
• Assist with loading/unloading of miscellaneous equipment, such as boxes, flyers, passes, signs, etc.
• Avoid over distribution of company collateral to individuals and drops
• Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company.
• Provide a friendly, personal demeanor with a willingness to interact
• Provide professional and friendly guest services
• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times
• Ability to work safely and prevent personal injury
• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
• Online Promotion is an integral part of being an VIP Liaison
• Related duties as assigned
• Assists and/ or completes additional tasks as assigned

EDUCATION/WORKING KN