Director, Legal Shared Services

 

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Summary

The Legal Shared Services Team serves as the operational foundation of the Legal Department, enabling our attorneys, legal professionals, and business partners to deliver exceptional legal services to the business. The Director, Legal Shared Services will lead the team ultimately responsible for legal projects, operational implementation, paralegal services, knowledge management, litigation support, counseling, and continuous improvement initiatives across the department and enterprise.

 

This role requires a proven strategic leader to guide the Legal Department and partner closely with attorneys, business leaders, and outside counsel to create scalable systems and processes that improve service delivery, reduce risk, manage costs, and enhance the employee and guest experience. The Director will serve as a catalyst for innovation and operational excellence while ensuring the Legal Department remains agile, business-focused, and positioned to support a dynamic and growing organization.

 

Job Specifications: 

• Starting Wage: $98,736 - $151,902 + annual bonus + equity 
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: No 

 

Job Responsibilities

 

Legal Shared Services Leadership

• Build and shape the future of Legal Shared Services by developing a high-performing team and implementing best-in-class legal operational practices that enable the team to focus on the highest-value strategic legal work.
• Build a highly engaged, collaborative, and client-focused team committed to delivering exceptional support to internal clients and legal stakeholders.
• Identify opportunities to centralize, standardize, and simplify legal support functions to improve efficiency and scalability across the department.
• Drive a strong team culture of engagement, excellence, inclusion, teamwork, and fun.

 

Legal Shared Services Implementation

• Establish service delivery standards, operating procedures, service level expectations, and performance metrics that promote accountability, transparency, and operational excellence.
• Lead administration and optimization of legal technology platforms, including contract lifecycle management, legal hold management, matter management, knowledge management, and workflow automation systems.
• Partner with Legal Operations to best determine ways to best execute of the department's legal operations and technology roadmap.

• Partner with Legal Department leaders to develop meaningful reporting and analytics regarding matter portfolio management, resource utilization, and department performance.
• Drive initiatives that maximize value, improve forecasting accuracy, and support responsible stewardship of department resources.

 

Knowledge Management, Counseling, & Litigation Support

• Lead development and maintenance of departmental playbooks, templates, forms, training resources, standard operating procedures, and legal self-service solutions.
• Oversee administration of legal hold, records management, and litigation support processes.
• Support attorneys and paralegals with efficient matter management, document preservation, case administration, and process improvement initiatives.
• Establish knowledge-sharing practices that preserve institutional knowledge and improve consistency across legal teams.

 

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