Administrative Assistant III

Why Texas Association of School Boards (TASB)

We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students.

As TASBeans (our internal name for employees), we feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’ve been regularly named by Austin Business Journal as a Top Ten Best Places to Work!

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.

Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

About You

As an administrative assistant, you will provide professional support and customer service to Legal Services and Community College Services staff and excellent customer service to TASB members. You will answer multi-line phones and be able to answer questions, direct callers to the appropriate area, or assign legal questions to attorneys. You will work with team members on projects such as planning and providing support for training events, membership and subscription management, web publishing, and preparing/editing handouts, and preparing PowerPoints. You work with and coordinate projects with internal departments on issues related to billing, print jobs, data base management, and more. You will manage your projects independently and meet or beat deadlines. You will also work as part of a team on major projects to achieve TASB and service area goals.

A Typical Day

• Answer busy multi-line phone, obtaining pertinent information from caller to assign calls to attorneys.
•  Provides support for managing membership and subscriptions for statewide school attorney members.
• Works with team members to plan and provide support for major training events held across the state.

· If you’re still reading, we’d love to meet you!  Please submit a cover letter with your application.

How You’ll Make an Impact

• Answer phone lines for multiple divisions. Provide professional, friendly, customer service when answering and processing incoming requests for legal assistance on multi-line telephone system, call processing voice mailbox, and division email boxes. Accurately log and process calls in AMS phone log database following established protocols. Enter and monitor call assignments in Teams chat.
• Coordinate and assist in Legal Services training-related projects, including: distribution of marketing brochures and flyers; handout design, preparation and distribution; and travel planning.
• Assist with drafting, designing and/or processing correspondence, handouts, visual aids, and PowerPoint presentations that enhance learning of attendees during training events. Coordinate the duplication and distribution with the appropriate staff or department(s).
• Review and edit handouts, marketing materials, correspondence, and training materials to ensure accuracy, consistency, and conformity with TASB, Legal Services, and generally accepted legal rules of style.
•  Assist with updating/maintaining web content for assigned areas.
• Transcribe and format handouts, minutes, and publications.
• Assist in managing membership and subscriptions, including database maintenance.
• Prepare reports which may require research, data collection, and routine or financial analysis.
• Review and reconcile data and financial spreadsheets related to memberships, subscriptions, and seminar registration.
• Prepare sales orders for membership and subscription billings.
• Provide assistance and information for requests r