Manager, Logistics (Parcel Operations)

About Us

 

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

 

As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best.

Specific Responsibilities Would Include

Position Summary Reporting directly to the Director of Logistics, the Parcel Operations Manager is responsible for the strategic oversight and execution of Centric Brands’ global parcel transportation network and freight payment execution. This role serves as a critical operational, financial, and analytical hub, partnering cross-functionally to ensure the timely, cost-effective, and compliant movement of goods across multiple countries, factories, and distribution centers—including direct-to-consumer shipments.

The Manager will lead global parcel carrier and account management, oversee the end-to-end freight audit and payment lifecycle, and lead sourcing events and contract negotiations. A primary focus of the role is driving advanced data-driven decision-making through granular shipment, mode, and accessorial analysis to optimize cost, service, and visibility across all Parcel operations.

 

Key Responsibilities

Sourcing, Contract Negotiation & Strategy

• Contract Oversight: Lead the analysis and negotiation of parcel contracts; maintain deep oversight into cost categories, including base rates, surcharges, and service-level agreements (SLAs).
• Strategic Sourcing: Manage the sourcing lifecycle for parcel carriers, identifying opportunities for RFP/RFQ events based on volume shifts or market benchmarks.
• Negotiation Modeling: Develop cost-impact models for contract negotiations, specifically evaluating how changes in dimensional weight (DIM) factors, fuel surcharges, and residential fees impact the total spend.
• Vendor Performance Management: Conduct regular business reviews (QBRs) with carriers to ensure adherence to negotiated terms and to drive continuous value.

Advanced Data Analytics & Performance Enhancement

• Granular Cost Analysis: Perform deep-dive analytics on each key cost driver, including weight breaks, zone distribution, and accessorial charges, to identify "leakage" or optimization opportunities.
• Weekly KPI Monitoring: Develop and monitor a weekly dashboard of key performance indicators (e.g., cost-per-package, transit time vs. commitment, on-time delivery percentages).
• Performance Enhancement: Use weekly KPI data to implement immediate corrective actions, identifying carrier service failures or divisional shipping patterns that require operational adjustments.
• Data Integration & BI: Manage the centralized Parcel data warehouse, integrating multi-source data (SAP, carrier portals, freight audit logs) into Power BI for executive-level visibility.
• Visibility Enhancements: Ensure end-to-end shipment visibility by analyzing tracking reports and proactively identifying missing or inaccurate data.

Freight Payment Execution & Financial Governance

• Freight Payment Lifecycle: Manage the end-to-end freight payment workflow, ensuring high-accuracy processing of carrier invoices in coordination with Finance and third-party audit providers.
• Audit Rigor: Oversee parcel freight audit processes; verify billing accuracy against negotiated contracts and aggressively seek recovery for non-compliant charges or non-Centric shipments.
• GL & Accrual Management: Govern the GL coding structure across all parcel accounts to ensure financial alignment; maintain weekly and monthly accruals to provide