New Client Specialist

Click here to preview the Daniel Stark (DS) experience: DS Team Experience

What You’ll Do: The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them. However, the care does not stop there. Here at Daniel Stark Law, you, as a team member, will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.

The Breakdown:

• Evaluate incoming streams of leads with a sense of urgency
• Walk-ins, phone calls, texts, emails
• Gather critical information from potential clients (in person or over the phone)
• Develop a deep understanding of various injury cases
• Speak and listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
• Lead potential clients through the decision to hire our law firm with confidence
• Guide potential clients through the sign-up process for an effortless client experience
• Seamlessly navigate various channels of leads and software for prompt client assistance
• Organize appointments with new clients
• Draft, review, and mail letters as needed

• Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
• Bilingual (Preferred) but not required.
• Excellent communication skills, including speaking and writing.
• Compassionate and empathic personality.
• Customer service background is a plus.
• Two-year commitment with the department before transferring to another department.

• Spirit for competition
• Ownership mentality
• Desire for continuous improvement
• Outstanding writing abilities
• Tech competence
• Sales/Customer service background

• $15.00 - $17.00 + per hour based on experience and potential
• Medical, dental, vision, life, and supplemental insurance are available
• 401(k) plan; 4% company contribution match
• Gold’s Gym Membership Discount
• Organized team building
• In-office perks, including the good snacks, biweekly breakfast, unlimited coffee, tea, and more!
• Ongoing professional development and growth opportunities
• A paid day off to celebrate your birthday
• Generous PTO

What Sets Us Apart?
You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - we're a plaintiff personal injury law firm with over 25 years of experience and a proven track record of success. We have grown into a multi-million-dollar boutique law firm with over 150 team members across six offices in Texas. We take our responsibility to our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Our history of success and long-standing relationships with our clients speak for themselves. 
 
But what sets us apart? Our commitment to top-tier office