Neuron - Digital Propositions Leader

WTW – We Transform Tomorrows

At WTW, we deliver data-driven, insight-led solutions in people, risk, and capital to help organizations maximize resilience and performance. Our approach is rooted in collaboration, challenging the status quo, and driving breakthrough innovation. Together, we transform the toughest challenges into actionable opportunities and set the path for sustainable success.

 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

 

About the Role

Within our Risk and Broking Insurance Consulting and Technology team, we are revolutionizing how the global insurance market operates. Through Neuron, our cutting-edge digital trading platform, we are optimizing the broker-insurer value chain to improve efficiency, unlock new markets, and create data-driven solutions.

 

As Head of Product and Propositions - North America, you will play a pivotal role in shaping and executing the commercial insurance product and proposition for the North American market. Partnering closely with the North American team and cross-functional teams across the globe, you will drive the product strategy, market adoption, and customer success in the region aligning back to the global product strategy. 

 

This role will also include identifying opportunities for data innovation and monetization as well as ensuring the availability of accurate data insights to effectively manage and continuously improve product performance and service in order to drive client adoption. You will also play a key role in identifying competitive advantages, forming partnerships, and collaborating across WTW’s broader ecosystem to amplify Neuron’s value proposition. 

You will be accountable for:

 

Product Strategy and Execution: 

 

• Establish clear outcomes and objectives for the propositions and product to create a roadmap that addresses North American market-specific pain points and opportunities, while also aligning with global features.
• Establish clear KPIs tied to proposition outcomes and customer impact to measure success.
• Validate hypotheses through research and ensure solutions align with business objectives.
• Understand competitive dynamics and ensure Neuron is positioned effectively against market peers in North America.
• Determine strategic partnerships and collaboration opportunities, leveraging the broader WTW ecosystem to enhance Neuron’s value proposition.
• Scope, prioritize, and execute product features, working closely with developers, designers, and architects.
• Partner with delivery managers to ensure timely delivery of solutions that meet quality, cost, and scope requirements.

 

Data Driven Insights:

 

• Ensure the availability of accurate data insights to effectively manage the product’s performance and service to increase client adoption.
• Contribute to Neuron’s overarching data strategy and plan, helping to define the data capabilities Neuron should deliver to maximize impact and drive adoption.
• Stay abreast of emerging trends and technologies in data science, analytics, and artificial intelligence.
• Identify opportunities for innovation and lead initiatives to integrate cutting-edge data solutions into the business.
• Identify opportunities for data innovation and monetization, ensuring Neuron’s offerings remain competitive and differentiated.

 

 

Market and Customer Focus:

 

• Identify target customer and markets that WTW and Neuron should engage in the North American market.
• Foster strong relationships with key clients, working closely with the Commercial Team.
• Ensure the product’s value and benefits are effectively communicated and understood by clients. 
• Oversee the creation of customer research pool for North America, gathering insights to inform product decisions.
• Drive go-to-market strategies in collaboration with marketing and commercial teams, creating compelling narratives for each proposition.
• Build market data, insights, and analytics tools for Neuron’s customers, adding further value to the platform proposition.

 

Leadership and Collaboration: 

 

• Lead cross-functional pods of developers, designers, product managers and architects to deliver outcomes.
• Establish shared frameworks and practices to elevate the product organization’s capabilities.
• Collaborate with sales, research, marketing, and finance teams to align strategies and insights.

 

Compensation

The base salary compensation range being offered for