Clinical Improvement Specialist

Job Details

Clinical Improvement Specialist

Job Description

The Clinical Improvement Program Specialist is accountable to advance the execution of organizational clinical strategic improvement through providing project leadership and closely partners with the Clinical Improvement Designer.

• Applies diverse knowledge of project management expertise, process improvement principles, and familiarity with the health care operations environment to effectively drive work across the Plan, Execute, and Sustain phases of a clinical improvement project.
• Utilizes project management best practices through ownership of project documentation, daily collaboration with project team members/operational leaders/key stakeholders, and management and facilitation of meetings.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Utilizes established Enterprise project management standards, processes, policies, methodologies and tools to manage timelines, resources, and budgets.
• Collaborates with other Clinical Improvement Team members and leaders to drive organization wide initiatives and improvement work with ownership of accountability and outcomes.

• Assists with data and KPI tracking and report outs to leadership to drive performance of improvement initiatives and reduce clinical variation and utilization.

• Contributes value to overarching efforts of OnPoint Program to improve equity, experience, quality, safety, and population health across all pillars through being able to provide project management support across these areas.

• Develops and maintains trusting relationships with key stakeholders to foster collaborative improvement efforts.

Competencies (Knowledge, Skills, and Abilities Required):

• Functions as an advocate, change agent while serving as a positive role model for encouraging others to embrace operational changes and transformation.

• Develops and fosters strong relationships with critical stakeholders including project team members, executive sponsors, and operational stakeholders.

• Provides clear and comprehensive communication of OnPoint Clinical Improvement and Transformation strategy.

Minimum Education and Experience Requirements:

Education:

B.S. in Business, relevant clinical field, Healthcare Administration, and/or Quality and Safety.

Minimum of 7+ years of experience in project management is required.

AND

Experience:

• Proven ability to manage all stages of the Project Management life cycle
• Proven ability to work in teams with diverse backgrounds and experiences
• Superior interpersonal management skills and emotional intelligence
• Experience overseeing large, complex projects, in a dynamic healthcare environment and within other healthcare organizations
• Excellent communication and interpersonal skills with strong leadership and multitasking abilities
• Experience in managing information systems, clinical initiatives, and process improvement projects
• Comfortable working in complex matrixed environment

Minimum Certifications, Registration or License Requirements:

Required:

• PMP or CAPM certification (can currently be pursuing)

Preferred:

• Lean Six Sigma Green Belt or above, AND/OR
• Quality Improvement-related certification

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.