Office Associate I - Grand Concourse Library

Application Deadline: 11 August 2025

Department: Branch Libraries

Employment Type: Full Time

Location: Grand Concourse Library

Reporting To: Judith Crawford

Compensation: $48,791 / year

Description

Overview:
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years.  NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island–many which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century–are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking an Office Associate to provide quality customer service to our Library users.  This position will be scheduled for 35 hours per week during public service hours..

Responsibilities:
Under the supervision of the Library Manager, the Office Associate I:

• Is responsible for clerical administrative duties.
• Assists in the revision of Unit timesheets.
• Prepares monthly fines and fees reports
• Orders Supplies
• Responsible for Page Supervision, evaluation, scheduling, and timesheets.
• Assists the Library Manager with the recruitment, interviewing, and placement of prospective Pages/Tech Aides.
• Performs public service duties as needed.
• Performs other related duties as required

Required Education, Experience & Skills

Required Education and Certifications 

• High school diploma or its equivalent

Required Experience

• Proficiency with Envisionware and Sierra preferred
• Demonstrated knowledge of computer services including on-line searching and Library resources preferred

Required Skills 

• Strong interpersonal, oral, and written communication skills
• Successfully demonstrated ability to work as part of a team
• Strong organizational and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Managerial/Supervisory Responsibilities: 

• May temporarily oversee the library in the absence of the Library Manager

More...

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Public service Library

Physical Duties

• Move and transport up to 15 lbs
• Pushing book trucks
• Remain in stationary positions for periods of time
• Daily use of a computer

Physical Required?
No

Union/Non Union
Local 1930

FLSA Status
Non-Exempt

Schedule 

• 35 hours per week to be scheduled during regular Branch Hours
• Evenings and Saturdays required
• Schedule subject to change

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factor