Manager - Learning and Development Content

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

This position is hybrid to our Tulsa, OK office.

Job Profile Summary

The Learning & Development Content Manager at ONEOK is a key role reporting to the Employee & Leadership Development Director. This position is responsible for designing, developing, and optimizing high-quality learning and development (L&D) content that aligns with ONEOK's overall L&D strategy, leadership development programs, and employee development initiatives through:

Content Design and Development: This position is responsible for designing, developing, and optimizing high-quality learning and development (L&D) content that aligns with ONEOK's overall L&D strategy, leadership development programs, and employee development initiatives.

Collaboration, Partnership, and Program Alignment: Collaborate with internal and external stakeholders to design and implement leadership and employee development programs that align with organizational strategies and priorities.

Essential Functions and Responsibilities

The Learning & Development Content Manager will align with and uphold the following HR capabilities:

• Content Design & Development

  • Design and develop high-quality content that is innovative, impactful, and relevant to the audience and purpose that supports the organization’s leadership and employee development needs.

  • Maintain attention to detail, editing and proofreading for accuracy, designing and optimizing content for different formats and modalities, testing and evaluating for effectiveness and usability.

  • Align content with the company’s L&D strategy, ensuring it meets the needs of diverse audiences across the organization.

  • Leverage multiple modalities (e.g., in-person, virtual, e-learning, and hybrid formats) to create engaging and effective learning experiences.

• Leadership Development Programs

  • Collaborate with the Employee & Leadership Development Director to create and enhance leadership development programs that cultivate leaders at all levels of the organization.

  • Ensure leadership development initiatives are aligned with ONEOK’s strategic goals and support the growth of a strong leadership pipeline.

  • Incorporate feedback and analytics to continuously improve leadership programs.

• Employee Development Initiatives

  • Develop content and tools to support employee development programs, fostering a culture of continuous learning, innovation, and professional growth.

  • Partner with stakeholders to identify skill gaps and design solutions to address them effectively.

  • Collaborate with HR team members to integrate development initiatives into broader talent strategies.

• Collaboration and Partnership

  • Partner closely with HR, business leaders, and subject matter experts to ensure content aligns with organizational needs and priorities.

  • Collaborate with external vendors, as needed, to curate or customize learning content.

  • Maintain a strong partnership with HRIS and HRIT to ensure smooth implementation and delivery of digital learning platforms.

• Continuous Improvement & Innovation

  • Stay informed on the latest trends and best practices in learning and development, incorporating them into content design.

  • Use data and feedback to evaluate the effectiveness of L&D initiatives and make continuous improvements.

  • Foster a culture of innovation by piloting new approaches and technologies in learning design and delivery (i.e.; simulations, AI, gamification).

The Learning & Development Content Manager must exhibit strong leadership, promoting strategic alignment, building relationships and collaboration.

• Strategic Alignment

  • Align content development initiatives with ONEOK’s mission, vision, values, and strategic objectives, ensuring they support organizational growth and performance.

• Building Relationships and Collaboration

  • Serve as a trusted advisor to business leaders, providing guidance on learning content that addresses key challenges and opportunities.

  • Promote collaboration and partnership across teams to drive the success of L&D initiatives.

Education