VP, Account Management Strategy - OnePay

Job Description:

Role Summary/Purpose:

The VP, Account Management Strategy - OnePay role is responsible for driving analytic insights and managing Credit Account Management programs and initiatives for the OnePay Program, including the Dual Card and PLCC products. This role will be responsible for all Account Management programs specific to the OnePay partner program including Proactive Credit Line Increases, Decreases, Closures, Authorization treatments, and CRI. Work closely cross functionally to identify, understand and design innovative account management strategies to grow and drive the success of the business across risk and return parameters.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Develop, execute, monitor, and drive process improvement of credit line and authorization strategies that grow the business within the risk appetite and policies.

• Analyze and explore datasets in order to find new attributes and opportunities for credit innovation through data analytics

• Build for the future by understanding industry, economic and business needs.

• Partner with client teams and influence Senior leaders on strategy enhancements needed for the complexity of business growth and alignment across areas.

• Work closely with other Credit and Risk leaders and client teams to ensure strategic initiatives support both Synchrony and client objectives.

• Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending Teams.

• Supports related exams, audits and business continuity planning.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree and 7+ years of experience in Credit, Marketing, Risk or Collections Analytics in Financial services, or in lieu of a Bachelor's degree, 11+ years of experience in Marketing, Risk or Collections Analytics in Financial services.

• 5+ years experience developing credit or fraud strategies under various scenarios

• 3+ years of experience working with SAS/R and Advanced Excel 

• 3+ years of working with statistical tools to develop decision trees such as Model Builder Decision Tree, FICO Analytics Workbench (AWB), Knowledge Seeker or other related software 

Desired Characteristics:

• Natural curiosity and passion to drive change in consumer banking for the better.

• Intermediate to Advanced programming with SAS, R, Python, or other equivalent data mining languages

• Leadership experience operating at a strategic level as part of a cross functional team

• Use/awareness of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area

• Strong communication and presentation skills and the ability to interact with and present to SYF senior leaders

• Experience with consumer and commercial lending products and practices

• Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of contin