Director of Operational Risk & Enterprise Risk Management

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

📍Dublin, Ireland | 💰 Competitive salary, share options ➕ benefits | Hear from the team ✨   ⭐Our Risk team Monzo Bank Europe is an Irish-based subsidiary of the Monzo Group and the launchpad for Monzo’s expansion across the European Union. Following our recent authorisation, we are looking for a seasoned Director of Operational Risk & Enterprise Risk Management (ERM) to lead the development, implementation and oversight of our risk frameworks in Europe.   Reporting directly to the Chief Risk Officer, Monzo Europe, you will provide second-line (2LoD) oversight of key operational risks, including ICT, InfoSec, Payments and Third-party and Outsourcing risks, while maintaining our EU enterprise risk governance standards. You will be instrumental in ensuring our growth is safe, resilient and compliant.   🔑You’ll play a key role by...   Operational Risk Management

• Framework & Strategy: Developing, implementing, and maintaining the EU Operational Risk Framework, ensuring full alignment with the overarching European risk strategy and Monzo Group standards.
• Risk Appetite: Formulating and overseeing the operational risk appetite, ensuring it remains calibrated to strategic objectives and business growth.
• Policy Governance: Leading the governance of operational risk policies and standards, performing assurance testing to validate implementation effectiveness and ensure ongoing compliance with regulatory standards and best practices.
• Capital & Scenarios: Leading scenario analysis and validate internal operational risk capital models to ensure capital adequacy and compliance with regulatory requirements.
• Operational Risk MI & Reporting: Implementing advanced monitoring and Management Information (MI) processes, including Key Risk and Control Indicators (KRIs and KCIs), to provide the Board and Executive Committees with a holistic view of the operational risk profile.
• Independent Oversight: Providing high-value, second-line (2LoD) oversight across key domains, including ICT, Information Security, Payments, and Third-Party/Outsourcing risks.
• Incident Management: Overseeing the end-to-end collection and analysis of operational loss and incident data, driving root-cause analysis to prevent recurrence and improve control effectiveness.
• Operational Resilience: Leading the review and oversight of operational resilience initiatives, ensuring the bank meets all requirements under the Digital Operational Resilience Act (DORA) and local regulatory standards.

Enterprise  Risk Management (ERM)

• Enterprise Risk Strategy & Framework: Implementing and evolving the Bank’s Risk Strategy and Framework, ensuring it provides a comprehensive, end-to-end view of operations aligned with Monzo’s strategic objectives in Europe.
• Risk Appetite: Formulating and maintaining the Bank’s Risk Appetite Framework and Statement (RAS), ensuring it accurately reflects our risk posture and thresholds across all material risks.
• Risk Governance Leadership: Leading the end-to-end Risk Governance cycles, including the preparation, management and execution of th