TikTok Shop - Product Solution & Operations - LATAM

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.



About the team

As part of the Global Product Solutions & Operations team, you will lead market research, identify product opportunities, and build go-to-market strategies for TikTok's eCommerce products. You will support the end-to-end product journey, from product development to testing, launching, and adoption, and shaping the future of TikTok's eCommerce products.



Responsibilities

-Conduct quantitative and qualitative market studies to gather insights into merchants in social eCommerce across global markets.

-Collaborate with cross-functional teams, including Product Management, Design, Data Science, and Engineering, to shape the product strategy and roadmap.

-Prioritize product requirements using ROI analysis, dependency analysis, and other techniques.

-Participate in the product development lifecycle, review various artifacts to ensure quality, and participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

-Plan and execute go-to-market activities, including product documentation, target audience activation plans, and operational support tools.

-Monitor key product performance metrics, conduct gap analysis, and drive product improvement plans.