Aftermarket Parts Manager

Build Your Career as an Aftermarket Parts Manager in a Growing Company

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.

Do we have your attention? Keep reading. 

ProMach's Brenton Engineering is seeking an experienced Aftermarket Parts Manager.  The Aftermarket Parts Manager is responsible for leading the team to perform world class customer service and responsiveness while directly driving successful execution of the divisional parts business strategies. This position reports to the Vice President Aftermarket and is located in Alexandria, MN.

Brenton, based in Alexandria, MN, is a leading manufacturer of case packers, palletizers, shrink-wrapping machines and complete End of Line packaging systems for the food & beverage and consumer packaged goods markets. Brenton is a division of Pro Mach, a leading provider of integrated packaging and processing solutions for over 20,000 customers worldwide. Through multiple brands, Pro Mach provides product packaging and processing equipment, PMMI-certified training, installation, parts, and service for primary and secondary packaging, flexible packaging, end-of-line packaging, and identification and tracking. For more information on Pro Mach’s brands visit www.ProMachBrands.com.

Are you passionate about this work?

This Aftermarket Parts Manager will oversee the day to day activities of the Aftermarket Parts team and their performance by being directly responsible for:

• Team Leadership and Supervision - Hiring, training, coaching and evaluating team members to ensure high performance, productivity and compliance with company policies.
• Customer Service Standards-Enhancing a world class, customer centric service throughout the team.
• Sales and Revenue Goals-Driving aftermarket parts sales to meet or exceed established revenue and margin targets, ensuring parts pricing is in alignment with overall business goals and expectations.
• Process Improvement-Identifying and implementing improvements in workflow, processes, and divisional and corporate strategic initiatives.
• Reporting and Analytics- Monitoring key performance indicators (KPIs), analyzing customer and component trends, and creating action from that data to drive targeted growth. PDCA and problem-solving methodology is critical for success.

Additional Responsibilities:

• Ensuring efficient and accurate use of business systems, acting as the subject matter expert and primary trainer for team members.
• Backfilling team responsibilities when appropriate and necessary to maintain customer responsiveness and service continuity.
• Managing multiple projects simultaneously while maintaining attention to detail and prioritizing effectively.
• Traveling as required (0-10%) for training, meetings or supplier/customer visits.
• Performing other duties as assigned by the manager.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your base salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Base Salary Range: $75,000 - $120,000/year

If this sounds like you, we want to connect! 

• Four-year degree in Sales, Engineering or Business is highly desired.
• Five+ years of experience in customer service.
• Proven track record of developing and leading a team.
• Proven track record of exceeding business goals and metrics.
• Ability to professionally represent the company via physical, written, and oral communication.
• Must possess top-level business management, interpersonal a