Solutions Architect (Client Integrations)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives.

The Role:

The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.

Responsibilities:

• Conduct technical and operational client discovery.
• Translate client data and formats to the Cedar infrastructure and schemas
• Lead a data validation workflow to identify all root causes and troubleshoot issues for data mismatches or loading errors
• Lead technical testing efforts for UAT to confirm all aspects of the solution are working as intended (i.e. data quality, access, performance)
• Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews.
• Develop an integration strategy based on requirements gathered from discovery.
• Manage several technical and operational activities during solution ideation, solution design, and solution implementation.
• Lead large cross-functional team efforts across Cedar.
• Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones.
• Project managing open tasks and driving issues to resolution.
• Work closely with our integration teams to streamline future implementations.
• Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers.
• Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality.

Skills & Experience:

• Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting
• Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company.
• Comfortable working with data structures, relational databases, and cloud infrastructure
• Strong analytical capabilities with high proficiency in SQL. Experience with Python is preferred.
• Effective and credible leading outcomes-focused client conversations
• Experience communicating clear technical and business requirements to engineering
• You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
• Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience

Applicants must be currently authorized to work in the United States on a full-time basis.

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Compensation Range and Benefits

• Salary Range*: $149,000 - $175,250
• This role is also equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

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