Wheel Vehicle Field Services Representative (FSR)

This is pending government approval

Potential Locations: Warren, MI; Fort Bragg, NC & Fort Campbell, KY

Purpose: The Wheel Vehicle FSR is responsible for the full range of light wheel equipment maintenance repairs. Works as part of a team; possible deployment may be required to other sites to perform inspections and repairs on a variety of wheeled vehicles to include the Infantry Squad Vehicles (ISV).  This position will conduct Total Package Fielding (TPF) activities both CONUS and OCONUS, perform New Equipment/Field Level Maintenance Training, and remote maintenance to fault isolate and diagnose technical issues to fielded vehicles.

Essential Duties and Responsibilities:

• Maintains close coordination with the Government to ensure responsive support. 
• Maintains awareness of all operations, projected workload, inspection results, training, Government requests, guidance, and all issues related to safety, environmental and personnel.
• Responsible for the individual training of supported customers as necessary through teaching, coaching, and mentoring philosophy.
• Advises mechanics of proper operation and maintenance of equipment, trains diagnostic techniques and fault isolation procedures using diagnostic tools and technology to advance their skills. 
• Monitors operation and production at job site and ensures that proper maintenance and safety procedures are followed.
• Performs under stressful conditions and meets short suspense dates.
• May be required to work extended hours, nights, weekends, and holidays.
• Performs other duties as assigned.
• Expected to be a quality champion by promoting, teaching, and presenting quality as a means for product improvement and efficiency and in accordance with applicable Army Regulations and Technical Manuals.
• Will be required to travel domestically as well as overseas as needed.
• Ensures strict compliance to safety practices and support the Safety Policies and Procedures.
• Instills a safety-first mentality within respective work areas and a culture that achieves low accident rates and minimal lost-time injuries.
• Adheres to ISO Policies, Procedures, and Work Instructions in support of Quality Management System.
• Performs all other position related duties as assigned or requested.

Minimum Position Knowledge, Skills & Abilities:

Education:

• High school diploma or equivalent.

Experience:

• Must be trained on and have at least 9 years of experience as a vehicle mechanic
• Must have the ability to analyze and interpret U.S. Army Technical Manuals with relation to vehicle maintenance and repair.   
• Must be able to speak, read, and write English fluently.
• Requires experience with GCSS-Army.
• Requires knowledge in equipment repair or equivalent experience, thorough knowledge of field services, equipment operation, diagnostic tools, and maintenance.

Specialized Knowledge, Skills & Abilities:

• Experience in the use of Microsoft Excel, Microsoft Word, PowerPoint, MS Teams.
• Knowledge of US military regulations and OEM requirements, including OSHA, ANSI regulations standards.

Preferred Qualifications:

• U.S. Army 91B MOS Training or ASE certified T2-T6 mechanic
• Experience working on Infantry Squad Vehicles (ISV)
• Prior experience training and instructing maintenance in a Military environment. 
• Deployed as a Maintenance provider in OCONUS locations.
• Must have or be able to obtain a valid US Passport.
• Will be required to attend and successfully complete the Government’s Train-the-Trainer program
• Must be able to meet all installation, access and security requirements.

Certification, License & Clearance: