Delivery Manager

Summary

The Delivery Manager is a servant leader who takes pride in organizing, collaborating, and communicating with internal stakeholders to ensure the success of team objectives and goals. This position is instrumental in keeping the team moving projects forward by using agile and lean principles. While the Delivery Manager has no direct reports, their authority is granted by the team to be the responsible party to remove impediments that may limit progress. The Delivery Manager uses their ability to communicate, coach, and inspire to optimize team performance. Influences and executes on delivery strategy on one or more teams with guidance.

What You’ll do

•  Facilitates the agile product development process through iteration planning, backlog grooming, review, and retrospective meetings.

• Scope One or more teams

• Communicates throughout the taxonomy group on behalf of the team.

• Provides visibility of project status to other teams and senior management.

• Works with other product teams to organize, schedule, and deliver work dependencies in cross-team projects.

• Promotes continuous improvement.

• Removes impediments that block team progress.

• Leads execution and delivery of features.

• Monitors support, drives communication, and engages team on resolution of issues.

• Identify risks/gaps and provide feedback on team health to the appropriate parties.

• Mentors DM1. 

Influence

• Partners with one or more product development teams, delivery managers, product managers, and other functional leaders.

• Builds working relationships across engineering, design, product, and other functional areas.

• Develops specialized domain knowledge.

• Relies on leaders to clear roadblocks as needed.

Results

• Leads team to consistently and regularly ship features on schedule.

• Drives ongoing team learning and incorporates into improvement of team processes.

• Delivers features that drive incremental improvements of key business metrics.

What You’ll Need

Minimum Qualifications

• 2+  years of relevant experience with a proven track record.

• Bachelor’s degree

Preferred Qualifications

• Scrum Master (CSM) certification

• PMP, or other PM certification

• Has delivered features in an existing product or system.

• Ability to practice servant leadership

• Excellent interpersonal and communication skills including written, verbal, and listening

• Strong facilitation skills

• Exceptional organizational and time management skills

• Ability to adapt to changing priorities in a fast-paced environment

• Ability to influence others in an assertive yet positive manner

• Ability to identify areas of risk

• Desire to continuously improve and enhance individual and team knowledge

• Conflict resolution and team management

• Ability to lead others towards self-management

• Attitude of transparency

Travel Requirement

• Minimal Travel

 

Working Conditions & Physical Requirements

• Reliable internet access for any period of time working remotely, not in a Workiva office.

How You’ll Be Rewarded:

• Salary range in the US: 

$79,000.00 - $134,000.00

• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

• Customer Success:  Always delight our customers.

• Trust: Rely on each other. 

• Integrity: Do the right thing, every time. 

• Collaboration: Share resources and work together. 

• Innovation: Keep creating solutions and finding better ways. 

• Inclusion: Support a diverse community where we all belong. 

• Accountability: Be responsible for your success and failure.

We believe our people are