Sales Development Representative (SDR)

ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. 
Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. 
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
SUMMARYArtera is looking for a driven and ambitious Sales Development Representative (SDR) to help grow our sales pipeline by identifying and engaging key decision-makers at leading healthcare organizations. You’ll be on the front lines of our sales team, using strategic outreach—calls, emails, and LinkedIn—to connect potential customers with Artera’s solutions. 
If you're a go-getter who loves a challenge, thrives in a fast-paced environment, and wants to build a strong foundation in sales, tech, and business, this role is for you. With a clear path for growth, hands-on training, and a supportive, high-energy team, this is an opportunity to kickstart your career and develop the skills that can take you anywhere.

RESPONSIBILITIES

• Be the spark – Drive outbound prospecting through cold calls, emails, and LinkedIn to kickstart conversations with potential customers.
• Spot opportunities – Identify and qualify leads that can grow into strong business opportunities.
• Do your homework – Research and personalize outreach to engage decision-makers and boost connection rates.
• Keep momentum alive – Manage leads in Salesforce and follow up strategically to keep deals moving forward.
• Win together – Collaborate with AEs, sales leadership, and peers to refine strategies, share wins, and continuously improve.

REQUIREMENTS

• Bachelor’s degree or previous sales experience (internships, retail, or customer-facing roles count!)
• Strong communication skills with the ability to engage prospects effectively.
• A natural passion for startups, sales, and technology — you’re excited to be part of something growing.
• Hungry to learn and motivated to build a career in sales, not just land a job.
• Curious by nature — you ask smart questions, seek feedback, and use it to level up.
• A team player who brings energy and positivity, even when challenges pop up.
• Resilient and goal-oriented — you love the thrill of chasing targets and celebrating wins.

Bonus

• Healthcare experience
• Sales experience
• Entrepreneurial spirit
• Salesforce experience
• Cold calling experience

This is a 100% in-office position. You will be required to work full-time out of our Downtown Santa Barbara, CA office. 
LOCATIONArtera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.
WORKING AT ARTERA Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! Career development - Manager development cohorts, employee development fundsGenerous time off - Company holidays, Winter & Summer break, and flexible time offEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our