Sales Administrator

Description

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Sales Administrator who will be responsible for the execution and maintenance of all aspects of clients' orders. Management of orders include working with marketing on graphic designs, partnering with external vendors on order production and contacting clients regarding future/current orders, while keeping up with data maintenance. This role will be responsible for utilizing internal partnerships and external resources to ensure the successful implementation, maintenance, and financial success of each client's orders.  As an added plus, this role has the opportunity for extra earning potential for every successful order completed!

• Contact new/prospective customers as determined by supervisor to promote calendar program.
• Connect with current customers on repeat business via phone and email.
• Initiate orders with program customers and coordinate order processes with customer service team through standardized process.
• Conduct follow up calls to future/current customers via phone and/or email.
• Update order notes on customer’s account in Company’s web-based order software and on Excel Spreadsheets.
• Maintain activity logs/contact sheets as defined by supervisor.
• Provide administrative assistance such as catalog development and proofing for Calendar Production Coordinator as needed.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of 6 months telemarketing or related experience required.
• Above average telephone/communication skills.
• Proficiency in Microsoft Office applications, mainly Excel.
• Must be organized, detail-oriented, and project a positive and professional attitude.
• Effective time management skill; able to multi-task and problem-solving.
• Must be able to work well under strict deadlines
• Must be self-motivated with a go-getter attitude
• Must be a flexible, team player who is able to work overtime when required

Preferred Experience

• Sales and/or Promotional Industry experience preferred

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority