Office Support Assistant

Title: Office Support Assistant
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

The Department of Event Management, Dining, and Hospitality is one of 15 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

The Office Support Assistant plays a crucial role in supporting the operational needs of the Employment and Timekeeping office under the supervision of Personnel Specialist. This position involves a variety of clerical and administrative tasks aimed at enhancing the efficiency of the hiring processes and ensuring effective communication to support Event Management, Dining, and Hospitality within the Student Services Building and Retail/Residential venues.

Whether it's to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Additional Information

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$15.00 - $15.65 per hour

Required Qualifications

1. High school diploma or equivalent.
2. Any one or combination totaling six (6) months from the categories below:
A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
- 15 semester hours equals six (6) months
B. Work experience performing office/clerical activities, including use of computer systems.

Preferred Qualifications

1. Experience with student employment
2. Ability to prioritize and manage work, details, and deadlines
3. Ability to navigate clerical and office environment
4. Working knowledge of Microsoft Office Suite
6. Strong verbal and written communication skills
7. Ability to maintain confidentiality
8. Ability to manage details and deadlines

Work Hours

8:00am - 4:30pm, Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Effectively communicate on a daily basis.

Proposed Starting Date

February 2025

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, includin