Insurance Account Manager

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!

In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.

We are looking for an Insurance Account Manager here at ABI, based in Westlake Village, CA. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies.

This role is remote and we have hubs in New York City  🗽, Westlake, CA ⛰️ and Dallas, TX ⭐, should you want to drop in and spend time with other team members.

Supported by (and reporting to) the Director of Insurance, you'll be joining a friendly team who believe in delivering exceptional service and building strong relationships with clients. Our focus is on understanding the unique needs of the transportation industry, ensuring that our clients receive tailored insurance solutions that drive their success.

We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.

What you'll do

As our Account Manager you will be responsible for managing and nurturing small business client relationships, ensuring their insurance needs are met with tailored solutions. You’ll also handle policy renewals, address client inquiries, and work closely with underwriters to deliver competitive coverage options for our transportation clients. Your proactive approach will play a key role in driving client satisfaction and business growth.

We'd love to hear from you if you have

…these essentials to thrive in the role; 

• Have plenty of experience in/with commercial and/or personal auto insurance.
• Understand that excellent communication and responsiveness are essential for driving sales growth and client satisfaction.
• Are passionate about helping businesses navigate the complexities of insurance coverage.
• Helped clients with insurance quotes and renewals, ensuring they receive the best coverage options.
• Understand the value of teamwork and collaboration in achieving collective goals.

… And these additional skills that could set you apart

• A property and casualty (P&C) license is highly preferred, or the willingness to obtain a licence in your first 90 days
• Experience working with small business accounts with 1-3 vehicles

You’ll love it here if you: 

💡 Thrive navigating ambiguity and finding clarity in uncertain situations.

👏 Take pride in being accountable and owning your responsibilities.

🚀 Enjoy in a fast-paced environment where change happens quickly.

🔧 Are solutions-focused and driven to overcome challenges.

💪 Embrace resilience and adapt to setbacks with a positive attitude.

🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.

You may not enjoy working here if:

⏳ Prefer a more structured, slow-moving environment.

📝 Feel most comfortable when tasks and processes are clearly defined from the start.

🤔 Struggle with handling multiple challenges at once or adapting to frequent changes.

🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.

What to expect from the process: 

Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience.

First Interview: 60-minute video call with the Director of Insurance and People Partner to understand your technical knowledge and company fit

Final Interview: 60-minute onsite interview to meet the wider team and ask some final questions to assess team fit.

What we offer

Our budget for this role is $65,000 to 75,000 base salary and we will take into account any previous experience and location of work when agreeing on the final offer. 

We offer all our employees stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:

🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays

🩺 Medical, dental and vision health insurance plans

🛡️ Life insurance, short-term, and long-term disability benefits 

🍼 13 weeks fully pa