Director, Program Management, Strategic Program

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Strategic Program in CIO Org is seeking a Director, Program Management with a performance history of leading complex project and programs supporting our Finance and Business Operations teams! The scope of this work will include changes to operating models, processes, technology, etc. You will own end-to-end program management, driving project deliverables and milestones, as well as closely partnering with various business functions to build alignment on scope and approach, business requirements and processes, and optimized solutions that deliver both short and long term strategic goals.

This is an office-flexible role for Dallas, TX, Indianapolis, IN or Atlanta, GA. In office expectations are 2+days/week to support customers and/or collaborate with their teams.

Key Responsibilities:

• Effectively plan, coordinate, and lead the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts

• Collaborate globally to influence key partners on project scope/vision, solutions, set-up and implement program governance

• Maintain the program roadmap along with business outcomes and benefits

• Proactively build strong, trusted working relationships with functional leaders and business partners (e.g., Finance Operations, Procurement, Legal, and Business Technology) to drive alignment and optimize project operations

• Effectively manage, empower and hold accountable project leads and team members in a matrixed organization to complete priorities

• Facilitate regular Program Team and Sponsorship level meetings to remove roadblocks and accelerate decisions

• Communicate project strategy, updates, and partner concerns of risks/issues to multiple levels of management, including executive leadership teams across the organization

• Ability to identify the root cause(s), develop business case justification, acquire partner alignment; recommend prioritization of solutions

• Leverage data insights to propose project execution strategy and measure results

What sets you apart:

• Proven track record leading delivery of large complex programs (Financials/ERP, T&E, and Procurement Systems), bringing together the changes of technology, process and/or people

• Extensive experience in planning and completing large transformation programs

• Experience working across finance and technology teams.

• Self-starter with the ability to work through ambiguity who excels in fast-paced and multifaceted environments and is able to deliver within defined timeframes

• High Emotional Intelligence (EQ) specifically being a phenomenal active listener and communicator, who can convey complex ideas in a clear, concise manner both verbally and in writing to various levels of leadership

• Leading with influence and a track record of building strong partnerships

• Knowledge of Salesforce Clouds, Slack and Tableau (reports and dashboards)

Required Skills and Experience:

• 10+ years of confirmed experience leading sophisticated projects, preferably for large-scale financial systems transformations (e.g. ERP, HCM) with 5+ years supporting Business Technology teams

• Ability to drive and realize strategic benefits through successful completion of projects, able to excel in a collaborative environment, build rapport, and influence peers

• Solid command of project lifecycle and project management methodologies (e.g. PMI framework, agile/scrum)

• Project Management Profe