Senior Technical Project Manager (CONTRACT) REMOTE

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is seeking a Senior Technical Project Manager / Scrum Master with extensive experience in program management, advanced Jira analytics, and reporting to lead multiple workstreams across the organization. This role requires a highly skilled communicator who is adept at tackling complex problems, is execution-focused, organized, and detail-oriented. The ideal candidate will be a strong leader, able to drive alignment across cross-functional teams, facilitate smooth collaboration, and deliver results in a fast-paced, dynamic environment.

Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.  

Job Responsibilities:

• Scrum Master Leadership & Facilitation:
  • Facilitate daily stand-ups, sprint planning, backlog grooming, retrospectives, and other Scrum ceremonies across multiple teams.
  • Remove impediments and proactively address any blockers that may hinder team productivity or program delivery.
  • Champion Agile methodologies, continuously driving improvements in team efficiency, collaboration, and delivery.
  • Monitor team progress and provide coaching to Scrum teams on Agile practices, ensuring they follow Scrum principles while adapting to the needs of the business.

• Execution & Organization:
  • Drive execution with a focus on delivering results, maintaining momentum, and keeping teams on track to meet deadlines and program objectives.
  • Ensure that all program activities are documented and tracked in a structured, transparent manner for auditability and future reference.
  • Maintain a high level of organization, keeping all stakeholders informed of changes, risks, and milestones in a timely manner.
  • Lead by example, demonstrating a proactive, detail-oriented approach to managing multiple workstreams and complex deliverables.

• Program Management & Leadership:
  • Lead multiple cross-functional teams (Scrum teams, stakeholders, leadership) through the successful execution of complex, high-priority programs.
  • Own program-level planning, coordination, and communication across multiple workstreams.
  • Provide mentorship and guidance to Scrum Masters and team members, fostering a culture of continuous improvement.
  • Ability to manage and run Scrum of Scrums across project workstreams, scrum masters, and facilitate program level health metrics.
  • Facilitate regular program reviews and retrospectives to identify areas for process improvement and to ensure teams are aligned with business objectives.
  • Manage program timelines, deliverables, risks, and interdependencies to ensure successful delivery of program goals.

• Advanced Jira Analytics & Reporting:
  • Design and implement advanced Jira reports and dashboards to aggregate and display program health, project milestones, team performance, and other key metrics.
  • Use Jira's powerful querying and automation features to provide timely insights, allowing stakeholders to make informed decisions.
  • Create tailored Jira dashboards and reports for various stakeholders, from team members to executives, that clearly communicate progress, blockers, and achievements.
  • Continuously optimize and refine Jira workflows, configurations, and reporting practices to ensure maximum value.
  • Guide others in the usage and onboarding of Jira analytics and reporting.

Qualifications:

• 10+ years of experience as a Scrum Master in an Agile environment, with at least 3 years in a senior or leadership role.
• Familiarity with Jira Query Language (JQL) and experience in writing custom reports and automating workflows.
• Strong expertise in using Jira (Cloud or Server) for Agile project management, with advanced skills in reporting, dashboarding, and metrics aggregation.
• Proven experience in program management, including coordinating large, complex projects with multiple teams and stakeholders.
• Strong understanding of Agile frameworks, particularly Scrum, with the ability to tailor processes to meet business needs.
• Excellent communication skills, both verbal and written, with the ability to engage stakeholders at all levels.
• Exceptional problem-solving skills and ability to think strategically while executing tactically.
• Highly organized, with an ability to manage multiple projects and priorities simultaneously.
• Experience in conflict resolution and the ability to manage and resolve