Security Supervisor - Oakland Community Officer

Barbier Security Group (BSG) is a professional, family-owned security company based in the Bay Area, committed to protecting people, property, and peace of mind. For nearly two decades, we've delivered custom, turnkey security solutions across the San Francisco Bay Area, serving clients that include tech campuses, commercial properties, public spaces, high-end residential communities, and cultural institutions.

At BSG, we don’t just fill posts, we develop, train and deploy client specific security teams. Our team takes pride in their work and understands that security is a sacred trust between us and our clients. We emphasize presence, communication, and proactive mindset. Whether you're new to the industry or a seasoned officer, we offer real training, consistent support, and opportunities to grow within a company that values your time, your work, and your integrity.

Barbier Security Group is hiring an experienced Security Ambassador Supervisor. Our clients are committed to revitalizing Oakland’s historic downtown by maintaining cleanliness and order in the public rights-of-way, promoting district identity, building community, promoting business attraction, fostering cultural opportunities, and creating and maintaining new public spaces as well as advocating on behalf of the district stakeholders.

Position Summary

A Security Ambassador Supervisor for Barbier Security Group provides a wide variety of essential services. As a Security Ambassador Supervisor, your duties will be varied; however, the ideal candidate will demonstrate interpersonal skills that contribute to delivery of an exceptional client and community experience.

Position Description

Security Ambassador Supervisors conduct regular foot and vehicle patrols making assessments of security protocols, and handle escalated situations with tact and professionalism. They act as liaisons between Barbier Security Group, our clients, and local law enforcement agencies, facilitating effective communication and collaboration to address security concerns. Furthermore, Security Ambassador Supervisors may be responsible for generating reports, documenting incidents, and implementing strategies to enhance overall security measures within the districts. Their leadership and proactive approach will contribute significantly to fostering a sense of safety and community cohesion within the downtown environment.

• Shift: Grave 11pm-7:30am (Wednesday-Sunday). 
• Hourly Rate: $36.00 per hour.

Benefits: 

• Comprehensive medical, dental, and vision coverage for full-time employees.
• Opportunities for overtime.
• Eleven (11) paid holidays.
• Pathways for career growth and advancement.
• Advanced training provided by industry experts.
• No fees for equipment or uniforms.
• Paid sick leave in accordance with state or local regulations.
• Access to financial and employee assistance programs.
• Discounts on travel and entertainment.
• Employer-matched 401(k) retirement plan.
• Exclusive discounts at Columbia retail stores.

Requirements & Qualifications:

• Must be at least 18 years old.
• Eligibility to work in the United States.
• High School Diploma or equivalent required.
• Possess a current California Guard Card License.
• A valid Driver's License and a clean driving record for 3 years is required.
• Reliable transportation is necessary.
• Proficient in basic computer and smartphone usage.
• Must be able to speak, read, and write in English to create accurate reports; additional language skills are a plus.
• Strong listening skills, patience, and compassion, particularly when interacting with community members experiencing emotional or psychological challenges.
• Ability to remain calm in crisis situations, think critically, de-escalate conflicts, and communicate effectively.
• Maintain a positive, professional demeanor in adherence to all laws, regulations, company policies, and confidentiality standards.
• Ensure compliance with both company and client policies and procedures while being open to performance improvement.
• Possess a clear understanding of emergency response procedures and protocols.
• At least one year of experience in security, mobile patrol, or event staff roles.
• Ability to work independently with minimal supervision.
• Successfully pass a background check and drug screening.
• Performs other related duties, as assigned.

Physical Requirements:

This role requires specific physical abilities to ensure the Security Guard can effectively perform essential job duties. The candidate must be able to:

• Stand