Jobs and Careers

Software Engineer, Game Support, Game Studio

Los Angeles, United Statesfull_timeVerifiedPosted 1 Jul 2025

💰 $270,000/yr($60,000/yr – $270,000/yr)

About the role

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

ABOUT OUR TEAM

We’re a group of developers, artists, and storytellers who make games full of wonder, danger, and humor. Everyone at our studio, whether an industry vet or a new voice, impacts each game through collaborative feedback, mutual respect, and creative empowerment. If you want to make games that leave a meaningful impact on players, we want to hear from you.

We’re looking for new teammates who deeply care about their work, the stories they tell, and the people they create with. As part of the Netflix team, we strive to hire the best and value integrity, excellence, respect, inclusion, and collaboration.

Learn how our story-loving game people came to join Netflix’s team of game-loving story people.

ENGINEERING AT NIGHT SCHOOL

Software development is just as creative as other disciplines at Night School. Our engineering team values cross-disciplinary thinking to create great gameplay experiences. Our engineers imagine elegant and extensible systems and work closely with art, design, and narrative. Here, you’ll flex your ingenuity and skill in multiple areas as needs arise, whether directly in our games, as part of a development support system, or as part of our in-house storytelling toolset, NightTools.

ABOUT THE ROLE

We’re seeking a talented, driven, and passionate Software Engineer to help us maintain and improve multiple existing products on various platforms. You will play a pivotal role in ensuring our catalog games' stability, performance, and quality post-launch. Working closely with our development, QA, and production teams, you will investigate and resolve technical issues reported by players, implement updates and patches, and help optimize our titles on various platforms. Your efforts will directly impact our players’ experiences, and you’ll be instrumental in delivering the high standard of support our community expects. If you thrive on problem-solving, enjoy collaborating across disciplines, and love games, we’d love to hear from you!

Responsibilities:

Own and improve our catalog games.
Troubleshoot and resolve technical issues players report across various platforms (mobile, web, desktop).
Collaborate with development, QA, and production teams to identify, diagnose, and fix bugs.
Implement updates, patches, and hotfixes to maintain game stability and performance.
Monitor game health and analytics to identify potential issues proactively.
Provide clear and timely communication to production and internal teams regarding support incidents and resolutions.
Maintain comprehensive documentation of issues, solutions, and support processes.
Contribute to improving internal tools and workflows related to game support and maintenance.
Stay on top of shifting and evolving platform requirements (particularly mobile).

Skills & Requirements:

Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent work experience).
3+ years of professional experience in the games industry.
Demonstrable and substantial experience with Unity.
Proficiency in C#.
Familiarity with source control systems (e.g., Git, Perforce).
Understanding of debugging tools and techniques for games.
Experience working with issue tracking using JIRA.
Ability to read and interpret crash logs and error reports.
Familiarity with build pipelines and deployment processes.
Comfortable working with various operating systems (Windows, macOS, and/or mobile).