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Exemption Status:

Non-Exempt

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday

Scheduled Hours:

4 mixed shifts per month

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

10024 - 0600 PTRC

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Mental Health Assistant performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adult and/or geriatric patients while under the direct supervision of a Registered Nurse. 

The successful candidate will rotate between the Co-Occurring Disorders Unit in Webster and the Inpatient Psychiatric Unit in Southbridge.

I. Major Responsibilities:
1. Demonstrates understanding of comfort/safety measures required of population served.
2. Attends ongoing/continuing education programs as appropriate to maintain knowledge base.
3. Performs patient care activities as prescribed by the registered nurse based on established protocols.
4. Adheres to standards of care appropriate to patients assigned and consistent with job skills.
5. Utilizes the correct format for all documentation.
6. Reports significant patient information in a timely manner.
7. Uses effective/respectful communication techniques based on the level of understanding.
8. Assists/participates in monitoring activities related to improvement initiatives.
9. Supports new techniques/procedures to improve efficiency and quality of patient care.
10. Pursues opportunities to participate in new learning experiences.
11. Maintains/promotes a safe and therapeutic environment for all patients, visitors and other staff members.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Certification or equivalent experience required. 
2. Receives on the job training under close supervision. 
3. American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter. 
4. Dr. Armstrong training required during orientation and every year thereafter.

Preferred:
1. High school graduate or equivalent 

Experience/Skills:
Preferred:
1. 2 years experience and/or CADC (Certified Alcohol and Drug Counselor) preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competenci