Sr. Financial Analyst - Medicare Prescription Payment Program (M3P)

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Position Summary

The Sr. Financial Analyst is a member of the Pharmacy Benefit Management (PBM) Finance Operations Department.  The Sr. Analyst will play a critical role in helping to establish a new department supporting member-facing financial operations activities for Medicare Part D members utilizing the Medicare Prescription Payment Program (M3P).  The Sr. Analyst will provide subject matter expertise in one or more of the following areas: Cash Application, Premium Prioritization, Banking and Treasury, Client Escalations, Dunning, Good Cause Reinstatements, Reconciliations, Client Reporting, or Member Disputes. This role will serve is a mentor to junior members of the team and will be expected to help drive this new department forward to successful implementation and management of M3P.  

The ideal candidate will have experience in a high-pressure, deadline-driven finance or operational environment.  You will work with colleagues across PBM Finance Operations, Treasury, Premium Billing, and have direct contact with account management teams and health plan clients. 

In order to be successful in this role you must exhibit the following:

strong work ethic, be a self-starter, and be able to be highly productive in a dynamic and collaborative environment. 

This is a hybrid role that will require a partial on-site presence 3 days per week and can be located in Scottsdale, AZ, Northbrook, IL, Irving, TX, Hartford, CT, or Woonsocket, RI.  Additional CVS Health locations may be considered. 

Required Qualifications

• 3+ years of professional experience in a customer service, billing, finance, accounting, or other healthcare operations role  

Preferred Qualifications

• Experience using SAP  

• Experience with bank lockbox check processing, and/or credit card processing 

• Proficient in Microsoft Office applications, including Excel, Access, Word, Visio, PowerPoint  

• Well organized with the ability to effectively prioritize work  

• Strong attention to detail  

• Focused and thorough research skills  

• Ability to handle high volume of work within defined turnaround times coupled with excellent quality  

• Ability to effectively work within a team  

• Flexible in adapting to change  

• Demonstrated ability to analyze data and determine conclusions  

• Ability to learn and apply increasingly complex concepts, policies and procedures  

• Ability to effectively plan, prioritize, organize time and workload  

• Skilled in identifying and solving issues and recommending process improvements  

• Ability to work successfully in a deadline-oriented e