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Senior Assistant Vice President, Account Manager

EXL
United States, United Statesfull_timeVerifiedPosted 17 Aug 2026

About the role

We are seeking an experienced leader to join our IMU_Insurance_Insurance - Common department as a Senior Assistant Vice President. This role is crucial in driving our insurance services and solutions forward. The ideal candidate will have a proven track record in insurance account management and a passion for building strong client relationships.
  • Lead and manage a team of account managers, providing strategic direction and mentorship.
  • Develop and execute account management strategies to maximize client satisfaction and retention.
  • Build and maintain strong relationships with key clients, understanding their needs and goals.
  • Identify and pursue new business opportunities within the insurance industry.
  • Collaborate with cross-functional teams to deliver innovative insurance solutions.
  • Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
  • Monitor industry trends and market dynamics to stay ahead of the competition.
  • Conduct regular performance reviews and provide constructive feedback to the team.
  • Maintain a high level of professionalism and ethical standards in all client interactions.
  • A bachelor's degree in Business Administration, Finance, or a related field is required.
  • Minimum of 10 years of experience in insurance account management, with a proven track record of success.
  • Strong leadership and mentorship skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with a client-centric approach.
  • Demonstrated ability to build and maintain long-term client relationships.
  • Analytical mindset with experience in data-driven decision-making.
  • Proficiency in MS Office and CRM systems is essential.
  • Knowledge of insurance industry regulations and compliance standards.
  • Ability to work independently and manage multiple projects simultaneously.
  • A results-driven and proactive attitude, with a passion for continuous improvement.

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Company

EXL

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