Admin Assistant (ZR_23193_JOB)

This is a remote position.

• Scheduling and dispatching service calls for a home warranty company
  
• Coordinating technician routes and schedules within a local service area
  
• Utilizing provided software tools (e.g., Crew Control, Rely@Home)
  
  
  Responsibilities
  
• Monitor and claim incoming service requests from the Rely@Home platform
  
• Schedule service appointments within designated time windows
  
• Confirm appointments with customers via phone calls
  
• Manage technician schedules and routes for optimal efficiency
  
• Update customer information and job notes in the Crew Control software
  
• Provide exceptional customer service through clear communication
  

Requirements

• Excellent communication and customer service skills
  
• Strong organizational and time management abilities
  
• Proficiency in using scheduling and routing software
  
• Attention to detail and accuracy in data entry
  
• Ability to multitask and work independently
  
• Familiarity with residential HVAC and appliance repair services (preferred)
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job