Associate Financial Advisor

At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
Redwood Credit Union is looking for an Associate Financial Advisor who will be responsible for providing investment, retirement, annuity, advisory and educational investment planning, and advice to Members in an assigned region. Execute transactions for investment products, as licensed, to match Members’ needs. Serve in partnership with an assigned mentoring Financial Advisor to increase territory coverage resulting in improved service and productivity for Branches served and overall program. Conduct regularly scheduled reviews with assigned clients to monitor progress toward client’s financial goals.
ESSENTIAL FUNCTIONS:Service• Provide exceptional customer service to all Member-clients.• Follow up with Members referred to Wealth Management Department by Branch and Member Service Center to schedule investment-needs meeting.• Provide regularly scheduled investment portfolio reviews.• Handle routine customer inquiries; effectively work with back-office support personnel at vendors and broker-dealer to ensure high degree of quality service and customer satisfaction.• Travel to Corporate offices and other Branch locations as assigned.
Investment Product Sales• Open accounts and execute trades for advisory, mutual funds, stocks, bonds, etc. as directed by client in compliance with CUSO Financial Services Office of Supervisory Jurisdiction (OSJ).• Research and provide literature on requested investment products including financial plans, advisory accounts, stocks, bonds, and mutual funds.• Research and provide literature and information to clients regarding insurance products such as annuities.• Establish and maintain interactive and open communication with CUSO Financial Services and product companies.• Provide Branch and/or Member Service Center team members with regular referral and product training.• Attend regular product and sales training meetings.
Administration• Complete transactions within all FINRA, SEC, and Credit Union procedures and regulations.• Research and repair all “Back to Rep” and NIGO “not in good order” items.• Complete daily, weekly, and monthly sales blotters and tracking reports.• Prepare and maintain complete and accurate digital client files, documentation, and Member data as directed by CUSO Financial Services and RCU.• Maintain a weekly “pipeline” report of Members assisted and pending business items.• Input financial planning data into financial planning software for the appropriate Members on an as-needed basis.• Coordinate marketing and advertising efforts to promote Redwood Credit Union and Wealth Management Department.
Associate Financial Advisor Development Training Program• The Associate Financial Advisor is responsible to complete all applicable sales, compliance and product training and be in good standing prior to any advancement or promotion to Financial Advisor. This program is as assigned by the VP-Wealth Management.• The Associate Financial Advisor will complete additional licensing and educational programs as assigned by management.

Minimum Qualification: Knowledge, Skills and Abilities

• Knowledge of financial products and services.
• Knowledge of business or economics.
• Working and current knowledge of investment and insurance products.
• Working knowledge of the financial services industry.
• Excellent organizational and administrative skills.
• Excellent client services skills.
• Skill in the operation of a PC with word processing, spreadsheet and investment related programs.
• Ability to be self-motivated and directed.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively work on the telephone to obtain investment information.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and desire to work in a team environment.
• Ability to effectively promote and sell Credit Union products and services
• Ability to analyze situations and recommend workable solutions for Members.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to manage time efficiently and effectively.
• Ability to follow through on task