Business Office Coordinator (Biller)

Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

· Request and process all bills to third party payors and patients, maximizing re-imbursement of services provided to achieve established hospital goals.

· Responsible for accurate and timely data entry of charges, payments, adjustments and other transactions to patient accounts as required to include both insurance and patient billing for charges incurred.

· Responsible for timely follow-up to insurance companies on billing submitted in order to allow for an effective and efficient cash flow of hospital receivables.

· Record both A/R and miscellaneous cash.

· Prepare bank deposits and post cash and adjustments to patient records as required.

· Balance A/R and maintain supporting reports as per department policy.

· Retrieve and perform electronic billing to insurance companies in a timely manner.

· Make follow up calls to insurance companies and guarantors as required.

· Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

· Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

· Complete adjustment forms for any charity or administrative adjustments for approval.

· Complete promissory notes for patients that request payment arrangements.

· Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

· Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.