CPW ADMINISTRATIVE ASSISTANT II Area 14 Colorado Springs, CO
State of ColoradoAbout the role
Posting number: PMA 02522 08/26
Department: Department of Natural Resources
Division: Colorado Parks & Wildlife
Job classification: Administrative Assistant II
Posting type: Open & Promotional
Categories: Administrative Assistant, Clerical & Data Entry, Parks and Recreation, Parks, Natural Resources, Customer Service, Office and Administrative Support, Wildlife
Summary
Consider joining the dedicated people of the Colorado Department of Natural Resources. It’s our mission to manage and conserve Colorado’s natural resources for the benefit of people today – and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.This posting is only open to residents of the State of Colorado at the time of submitting your application.
We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado’s natural resources for today – and tomorrow.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
In addition to offering rewarding, meaningful work, we offer:
- Medical and Dental plans
- Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
- Paid life insurance
- Short- and long-term disability coverage
- Employee Wellness programs
- Flexible Spending Accounts
- Health Savings Accounts
- 11 paid holidays per year plus generous vacation and sick leave
- Flexible work schedule options and remote-work options
- Career advancement opportunities throughout the State system
- Some positions may qualify for the Public Service Loan Forgiveness Program.
COLORADO PARKS AND WILDLIFE
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
The work unit exists to implement the goals and objectives of Colorado Parks and Wildlife’s strategic long range and operational plan in order to accomplish the Legislative mandate of protecting, preserving, managing, and enhancing the State’s wildlife resources in the geographical area comprised of Area 14 in the Southeast Region (Teller, El Paso, Lincoln, Kit Carson, and part of Elbert, Washington, and Yuma counties). The purpose of the Area 14 customer service team is to provide high quality customer service through the sale of licenses and passes; to answer calls about wildlife issues and advise the public about techniques to resolve or prevent conflicts; and to serve as the customer interface for field officers by handling and dispatching public calls about wildlife violations, injured wildlife, and wildlife-people conflicts.
Examples of duties
The purpose of this position is to handle the customer service and administrative tasks necessary to function of the Area 14 workgroup. This includes providing diverse customer service to CPW customers – walk in, call in, via email, and/or traditional mail. This includes sales of wildlife and state park products, maintenance of customer records, providing information through direct communication and by using brochures, regulations, bulletin boards, and other information products. Position runs a cash register and handles payments, including license and pass fees, payment of citations, and boat, OHV, and snowmobile registrations & permits. The position answers phones and talks with customers about hunting, fishing, state parks, license and permit products, wildlife and wildlife regulations, prevention of conflict and living with wildlife. The position also
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