Senior Global Facilities & Physical Security Manager
ZoomInfoAbout the role
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
We are seeking an experienced Senior Global Facilities and Physical Security Manager to oversee the strategic management of our global office portfolio and implement robust security measures across all locations.
The Senior Global Facilities and Physical Security Manager will take ownership of facilities operations and physical security for all company locations, and report to the Head of Global Real Estate. This role is responsible for delivering a seamless workplace experience, optimizing real estate operations, and ensuring the safety and security of employees and assets worldwide.
Key Responsibilities:
Facilities Management:
- Strategic Planning: Develop and implement a global facilities strategy, focusing on operational efficiency, sustainability, and employee experience.
- Portfolio Management: Oversee space planning, office utilization analysis, and scenario development across the global portfolio.
- Operations Oversight: Ensure the efficient operation and maintenance of building systems, including HVAC, electrical, plumbing, and general repairs.
- Project Management: Lead office renovations, relocations, and decommissions, delivering projects on time and within budget. Support the Real Estate Project Team with major office buildouts.
- Vendor Management: Negotiate contracts, manage relationships, and monitor performance of external vendors to ensure compliance with SLAs.
- Budget Management: Develop and manage the global facilities budget, tracking expenses and optimizing cost efficiency.
- Sustainability Initiatives: Implement energy-efficient and environmentally friendly practices to reduce the company’s carbon footprint.
- Regulatory Compliance: Ensure all facilities adhere to local health, safety, and environmental regulations.
- Workplace Services: Oversee day-to-day office operations, including reception, mailroom services, and employee amenities, to enhance the workplace experience. Support the Employee Experience Team with global initiatives.
Physical Security:
- Security Program Development: Design and implement a comprehensive global physical security program to safeguard employees, assets, and facilities.
- Risk Management: Conduct regular security audits, risk assessments, and emergency drills to identify and address vulnerabilities.
- Incident Response: Lead the investigation and resolution of security incidents, including theft, vandalism, or workplace disruptions.
- Technology Oversight: Manage access control systems, surveillance equipment, and other physical security technologies to ensure reliability and effectiveness.
- Policy Enforcement: Develop, implement, and enforce security policies and procedures tailored to regional needs and regulatory requirements.
- Vendor Coordination: Oversee relationships with third-party security providers, ensuring high performance and alignment with company objectives.
- Emergency Preparedness: Establish crisis management plans and train employees on emergency procedures, evacuation protocols, and safety awareness.
Leadership and Collaboration:
- Team Development: Build, lead, and mentor a high-performing team of facilities and security professionals across multiple regions.
- Stakeholder Collaboration: Partner with senior leadership and cross-functional teams (e.g., HR, IT, Legal, Procurement) to align workplace and security strategies with organizational goals.
- Employee Engagement: Act as a trusted resource for employees, addressing workplace-related questions and concerns.
- Continuous Improvement: Stay informed of industry trends, emerging technologies, and best practices to refine facilities and security operations.
Qualifications:
- Bachelor’s degree in Facilities Management, Business Administration, Security Management, or a related field.
- 8+ years of combined experience in facilities management and physical security, with a proven track record of managing global operations.
- Expertise in overseeing larg
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