Get to know the business

AIG General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

The Global DevOps Engineering Organization is responsible for overall DevSecOps enablement and play a key role in successful implementation of AIG's product and features to our customers. We deliver CICD services through collaboration, planning, engagement and execution working closely with diverse teams including Application Delivery, Business Operations, Technology Support and Product Management. Our practice will need expertise that focuses Work item mgmt., Source Management, Quality & Security gating, Compliance and continuous delivery best practices and enable programs working with multi-disciplinary teams and global execution model. Technical competency in Leadership combined with OKR based execution approach will ensure forward thinking, continual innovation and ability to adopt to disruptive technology such as Micro-Services, Cloud Native, Omni Channel products and operating models with, CI|CD Enablement, Cloud Operating experience and Stakeholder management as the basic premise.

About the role

The DevOps Engineering Manager is critical to the success of strategic initiatives delivery enablement. In addition to overall delivery management capabilities is required to have a deep understanding of DevOps practices and principles, solutions, frameworks and continuous delivery capabilities. The specialization is important as this capability serves as Thought Leaders in addition to management skills to ensure continuous improvement and alignment with market trends and capabilities.

What you need to know:

• Responsible and accountable for the overall CICD enablement, issue escalation and closure; strategic direction and the implementation of the GI target operating model and governance.
• Ability to lead one or multiple strategic initiatives in a distributed multi-vendor environment.
• Work closely across peer group to manage and implement all aspects of DevOps governance including interface with senior executives/CIOs, program management teams, finance, and sourcing.
• Focus on continuously improving the operating efficiency through value streaming and pipeline data insights.
• Actively manage SOW, work orders and global resource pool to meet DevOps budget construct.
• Implement organizational model, governance and engagement processes to support the continuous delivery enablement.
• Provide strong monitoring and oversight of a distributed organization in collaboration with peers and strategic sourcing partners.
• Great attention to detail and strategic thinking with flexibility to oversee simultaneous programs.
• Extensive knowledge of DevOps tool chain such as the Rally, Jenkins, Selenium, Java, Git, Jenkins, SonarQube, Artifactory, Github Actions.
• Drive technical strategy for test automation framework and work with peers to implement that strategy. Research, evaluate, and implement sustainable and “at scale” CICD practices.
• Track overall progress and provide regular status updates to executive management and business unit CIO.
• Identify and lead the implementation of process improvement initiatives.
• Define CICD strategy for emerging technology.
• Candidate should have experience with T&M, fixed price and managed service engagement models with 3rd party vendors.
• Individual must be a strong contributor to solution architecture (test solutions), continuous testing, and configuration management, digital, application testing (non-functional).

What we’re looking for:

• Implementation of CICD using various industry-standard commercial tools (Github, Jenkins, Artifactory, SONARQUBE, LIQUIBASE, Docker, AWS container services).
• Document, justify, and validate implementation details with customer-focused team.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of i