Sr. Analyst, Supply Chain Strategy & Analytics

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!  

About The Team 

The Supply Chain Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's supply chain operations. CarMax's supply chain business is undergoing an exciting transformation focused on optimizing how we acquire, recondition, and move vehicles which is helping us extend our market leadership while positioning us for future growth. The Supply Chain Strategy team is at the center of this transformation, serving as thought leaders who provide strategic direction and data-driven insights that guide decision-making across our supply chain operations

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values: 

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work 

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience 

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives 

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader 

About The Role 

CarMax sources hundreds of thousands of vehicles each year through consumer purchases, auctions, and other channels. Each vehicle goes through a complex journey from acquisition through reconditioning and logistics before it's ready to be sold to customers. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.

There are several sub-teams on Supply Chain Strategy who focus on different parts of the vehicle lifecycle. As a Sr. Analyst in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas:

• Consumer Supply Strategy – Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes
• B2B Strategy – Works to enhance the way we exchange with other businesses through selling at our auction or buying directly from third parties
• Merchandising Strategy – Works to ensure we can evaluate and buy vehicles through all channels through efficient and effective operations
• Logistics Strategy – Works to optimize vehicle movement throughout our network and balance the tradeoff of cost and speed
• Service Operations Strategy – Works to enhance reconditioning operations, ensuring vehicles are prepared efficiently and to quality standards that support customer satisfaction

What You Will Do – Essential Responsibilities 

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst, whereas others lean towards partnering more closely with Field Operations organization and serving as an operational analyst. In either of those roles, a successful Sr. Analyst would:

• Be an analytic partner and establish a close working relationship with a product manager or our operational partners
• Design and analyze tests to evaluate effectiveness of changes to our products or operational changes
• Enhance analytical tools, such as models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance

Qualifications and Requirements 

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: 

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, PowerBI, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners