Admissions Operations and Systems, Front Counter - Federal Work Study Student Assistant

Job Summary: 

The Office of Admissions, Operations and Systems is seeking a motivated and enthusiastic Student Assistant to join our team. This position will provide valuable experience in customer service, and data entry. You will be part of a vibrant and collaborative environment where your contributions are not only valued but celebrated! Our team is dedicated to providing outstanding service to prospective students and their families, ensuring they have a positive and memorable experience.

As a student assistant, you'll work closely with passionate and experienced professionals who are enthusiastic about education and student success. You’ll receive hands-on guidance and mentorship, helping you develop valuable skills that will benefit your future career. Plus, you'll build lasting friendships and a network of support within the university community. Whether you’re greeting guests, answering phones, or handling inquiries, you’ll have a blast while making a real impact!

We will provide training on:

- Admissions requirements, application processes, and deadlines.
- Navigating the admissions database.
- Conducting an informative and engaging campus tour.

Benefits:

- Gain valuable work experience in a professional office setting.
- Develop skills in customer service, data management, and public relations.
- Opportunity to network with university staff and prospective students.
- Flexible hours to accommodate your academic schedule.

Majors That Would Benefit
All majors are welcome to apply, but this position will provide relatable skills for the following majors:

- Business Administration: Gain experience in customer service, communication, and organizational skills.
- Communication Studies: Enhance public speaking, interpersonal communication, and outreach abilities.
- Education: Learn about the admissions process, student interactions, and educational outreach.
- Social Sciences: Improve communication skills and understand diverse perspectives through interactions with prospective students.

Responsibilities include, but are not limited to: 

Under direct supervision, duties include but not limited to:

- Assist prospective students with their CSUSB application and admissions inquiries via phone or in person.
- Schedule appointments for students to see Admissions Counselors.
- Take in and write receipts for student documents such as, transcripts, test scores, and residency information.
- Assist with all Admissions and Student Recruitment programs, events, and off campus visits.
- Conduct campus tours to individuals and groups
- Perform general office activities, such as typing, operating office machines, processing mail, or securing confidential materials.
- Attend college fairs, representing CSUSB for the recruitment of prospective students to the university
- Conduct admissions presentations to K-12 students wishing to learn more about higher education, requirements, etc.
- Participate in call campaigns
- Perform other duties as assigned by office manager(s) for the overall function of the office and/or institution of CSUSB.

Minimum Qualifications: 

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position. 

• Special Qualification: Admission or registration as a CSU student. 

Required Qualifications 

• Maintain a 2.0 G.P.A. or greater per semester and cumulative. 

• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate) 

• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate) 

• Eligible to work in the United States 

• Payroll Requirement: Social Security Card 

Compensation and Benefits: 

Student Employment Anticipated Hiring Range: $16.50 per hour (Determined by Federal Work Study) 

The compensation offered will consider internal equity and experience among other factors. 

Position Information: 

Work status: Part-Time, Temporary, Seasonal 

The application deadline is: 6/16/2025 at 11:55 pm (PST) 

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm). 

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm). 

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time. 

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