Manager, Automation Engineering

We are seeking an experienced Manager of IT Automation Engineering to lead our automation efforts and drive efficiency across our IT operations. The ideal candidate will have a strong technical background in automation engineering, experience with ServiceNow, and excellent leadership skills.

In this role you will:
 

• Lead a team of automation engineers to design, develop, and implement automation solutions
• Develop and execute automation strategies to improve efficiency and reduce manual errors
• Collaborate with cross-functional teams to identify automation opportunities and prioritize projects
• Design and implement automation workflows using ServiceNow, scripting languages, and other automation tools
• Ensure automation solutions meet business requirements and industry best practices
• Manage and maintain existing automation solutions, including troubleshooting and optimization
• Develop and manage budgets, resource allocation, and project timelines
• Foster a culture of innovation, continuous learning, and knowledge sharing within the team
   

What it takes:

5+ years of experience in IT automation engineering, with at least 2 years in a leadership role
Strong technical background in automation technologies, including ServiceNow, scripting languages, and automation frameworks
Experience with IT service management (ITSM) and IT operations management (ITOM) processes
Excellent leadership, communication, and project management skills
Ability to work in a fast-paced environment and adapt to changing priorities
Bachelor's degree in Computer Science, Engineering, or related field

Additional Qualifications that make an impact (nice to haves):

Experience with ServiceNow, including certification (e.g., Certified System Administrator) a plus
Knowledge of cloud-based automation platforms (e.g., AWS, Azure)
Experience with DevOps practices and tools (e.g., Jenkins, Docker)
Certification in ITSM/ITOM processes (e.g., ITIL)

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.