Northeast Account Representative - Ebooks and Online Resources

Company Description

Taylor and Francis is an Informa business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential. 

Job Description

About the job

The Account Manager will be responsible for sales of ebooks and online reference products to the academic library market in Northeast (CT, MA, ME, NH, NY, RI, VT). This individual will be focused on customizing ebook packages, presenting new reference products, and securing new customers.

What you'll be doing:

• Meet and exceed sales quotas for T&F online products within the assigned territory.
• Express knowledge of T&F digital products and the markets we serve.
• Contact customers via phone and email, introduce T&F online products and cross sell products to new and existing customers within assigned territory.
• Respond to RFPs from prospective customers.
• Generate customized quotes; negotiate and execute sales agreements. After a period of intense training, rep is expected to be able to work independently, and be comfortable making decisions within the parameters of commercial guidelines/training and as set by their line manager.
• Position requires approximate 30% travel:
  • Visit top customers at least once a year, focus on up-selling the entire product line
  • Visit prospective customers to present/demo product line
  • Represent T&F at exhibits and conventions
• Assist with the resolution of customer issues where appropriate
• Provide weekly and/or monthly reports detailing sales and trial activities within territory
• Other duties as assigned

Qualifications

What we're looking for:

• Academic publishing, ebooks, library market, or general sales experience.
• Strong presentation skills (both in-person and online)
• Excellent writing skills
• Comfortable using Office suite of products - Excel, Word, Outlook, MS Teams
• Ability to travel to visit customers and attend conferences
• Librarians (MLIS/Library Science degree) welcome to apply

Additional Information

What we're offering in return: 

• Annual base salary ranging from $65000 - $80000 + bonus
  • Annual base salary commensurate with sales and industry experience
• Annual sales bonus of 25%+ if on-target earnings are met or exceeded 
• An excellent work/life balance with a fantastic, flexible working culture
• Paid sick time
• 15 days annual leave per year plus, 2 floating holidays, and an extra day off for your birthday
• 3 discretionary paid days off for Christmas each year
• Up to 4 weeks of paid parental leave
• Paid leave for significant life events such as marriage or moving
• Medical, vision, and dental benefits
• 4 volunteer days per year
• 401(k) + employer match
• Seasonal social and charitable events

Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development: We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

What you should know:

• You have right to work for a US/UK based company
• The ideal candidate would be based in or near a major Canadian city
• Domestic and international travel to T&F offices may be required
• Closing date for applications: 2/22/24

Interview process: Once you have submitted your application, we may get in touch with you for an initial screening c