Business Information Technician 1,2 or Senior

Requisition ID: 17273

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Provides technical and business support to a SRP department.  This includes support on special cost and efficiency studies within department which requires data collection, compilation, preliminary analysis and presentation.  Also responsible for the collection, preparation and presentation of departmental performance measures, such as  budget preparation, budget tracking and reconciliation.  Acts as a liaison to other SRP service organizations in tracking costs, changes in service and problem resolutions.  Performs a variety of miscellaneous business related tasks as an I.S. security officer, responsible for departmental training scheduling and tracking, management of departmental table of organization, etc.

What You'll Do

• Collects and prepares data in support of special project assignments for management.
• May monitor and reconcile different activities such as budgets, performance, accounting, costs, etc..
• Develop and presents various reports  to management.
• Collects, prepares and presents various departmental performance measures to management.
• May assist in the preparation of FY departmental budgets.
• First contact and liaison to I.S. for software/hardware problem resolution.
• Acts as liaison between department and other service providers, to initiate and track changes in service level and cost in other service groups and departments.
• Acts as computing systems security officer for the department.
• May track and monitor all departmental training and development activities.
• Monitors and tracks TO and prepares and submits to management revised organizational charts.

What It Takes To Succeed

Confidentiality: Employee will be requried to perform calculations which depict future scenarios, such as budget, staffing levels, pay rates, etc. Budget responsibilities: Budget expenditures.  Budget preparation involves critical schedules and deadlines which could require off-hours work. Develop schedule and coordinate changes in services between department and providers such as coordinating NT migration/training between IS and department, or relocation of employees and computing equipment, LAN connections, telephone lines, office equipment, etc.

Experience

At job entry, placement will be determined by a review of college transcripts and related work experience.  A minimum of 6 years of related experience is required for the senior level.  Once placed into the job family, an employee may become eligible for promotion by demonstrating the ability to perform advanced and more difficult work as determined by their management and meeting experience requirements.  

Education

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to