Director, ServiceNow Delivery Lead for Defense and Security

Job Family:

Digital Consulting

Travel Required:

Up to 25%

Clearance Required:

None

What You Will Do:

• Drive business development in the sector, including:
  • building and executing the sector strategy
  • evangelizing ServiceNow internally across industry segments to promote awareness of use cases and client opportunities, and
  • supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations
• Work as part of the practice leadership team to develop Sales strategies for growing the practice. 
• Lead and ensuring the successful delivery of ServiceNow implementation engagements.
• Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements. 
• Be accountable for ensuring the overall execution quality of business and technology consulting across all ServiceNow engagements in the sector, including oversight and governance.
• Mentor more junior team members in business analysis, project management, and ServiceNow best practices 
• Drive revenue of all ServiceNow offerings across businesses in the segment, with revenue management expectations of >$5 million in the first year
• Identify opportunities for growth and greenspace for ServiceNow offerings (products, accelerators)
• Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
• Build and develop relationships with ServiceNow for commercial segments and own and manage joint sales pursuits.
• Develop and author/co-author thought leadership content and marketing material.
• Maintain awareness of industry best practices and business levers for cloud offerings keeps pace with ServiceNow product evolution within the sector.

What You Will Need:

• Minimum of 10 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle ServiceNow engagements  
• A minimum of 5 years of experience with ServiceNow is required including leading large ServiceNow engagements.
• Travel Requirements: Willingness to travel up to 25%
• Minimum of 10 years’ experience in a large consulting environment, preferably with a Global or Elite ServiceNow SI partner
• Deep technical understanding of ServiceNow - Expertise with multiple Modules
• Active ServiceNow certifications or ability to achieve relevant certifications upon hire.
• Expert business development skills as well as managing relationships with both clients and internal stakeholders.
• Business operations and/or strategic planning experience
• Demonstrable skills of managing multiple clients
• Exceptional communication and presentation skills   
• Bachelor’s degree required
• US Citizenship Required

What Would Be Nice To Have:

• Active Secret Clearance
• ServiceNow CMA preferred
• Prior experience building a ServiceNow practice or team preferred.
• Customer oriented and great at building client relationships
• Preferred candidate local to the Washington DC area or willing to relocate

The annual salary range for this position is $219,500.00-$329,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistan