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Product Communications: Emerging Products

Stripe
San Francisco, United Statesfull_timeVerifiedPosted 22 Jun 2023

About the role

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Communications team builds and protects Stripe’s brand and influence across the world. We’re looking for an experienced product communications professional to help build awareness for and deepen the understanding of Stripe’s emerging products globally (including many of the newer product areas that are of particular strategic importance for the decade ahead); to work closely with our teams to produce imaginative and effective messaging; and to provide strategic counsel to our executive team.

What you’ll do

The role is to focus on the newest set of Stripe’s products: our emerging products across the entire suite (payments, revenue and finance automation, and Banking-as-a-Service). These are some of the most exciting (and lucrative) products for Stripe, and they enable us to offer our users to do things like “embed fintech” in their own platforms (e.g., Shopify can now use Stripe Capital to offer loans to businesses using Shopify), automate previously manual financial tasks like sending invoices, and accept 40+ payment methods from around the world, including Link (Stripe’s native one-click checkout). 

Responsibilities

  •  Lead global product communications for Stripe’s emerging products—including newer offerings in core payments (like crypto and Link, Stripe’s native one-click checkout); in our revenue and finance automation suite (like Stripe Tax and Stripe Invoicing); in financial services (like Stripe Capital and Stripe Issuing); and in other strategic areas yet to be announced. 
  • Design and roll out strategic campaigns that build awareness for Stripe’s emerging products and deepen key audiences’ understanding of exactly what makes Stripe so powerful for business users like Shopify, Airbnb, Microsoft, and OpenAI. 
  • Translate the complexity of Stripe’s products and the scope of our impact into pitches and stories that expand what people think of when they hear “Stripe.” 
  • Develop and maintain relationships with thought leaders and influencers.
  • Provide strategic counsel to our executive team, including Stripe’s founders and most senior product leaders, and collaborate closely with your counterparts on the partnerships and product marketing teams.
  • Work with local and regional comms leads to raise awareness for Stripe’s emerging products globally

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Stellar written and verbal communication skills; in particular, an ability to understand, synthesize, and articulate complex and technically sophisticated topics 
  • 5+ years of relevant working experience in communications
  • A strong track record framing high-impact launches as well as building creative, product-led communications campaigns
  • Experience collaborating effectively with product teams, partnership leads, marketing colleagues, and other senior executives 

Preferred qualifications

  •  Product communications experience
  • Working in a technology, B2B and/or financial services or banking environment

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Company

Stripe

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