Front of House Manager

Front of House Manager

Schedule: Tuesday - Saturday

Pay Range: $29.00 to $32.00 per hour (depends on experience)

The Carlotta is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Front House Manager is responsible for meeting or exceeding all standards of quality, productivity, and customer service to all residents, prospective residents, and guests in all dining rooms in accordance with property policies and procedures. Additionally, they will be responsible for hiring, evaluating, coordinating, motivating, monitoring performance, scheduling, and supervising the department staff. They will also make recommendations to the Executive Director with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions, and terminations.

Responsibilities:

• Supervise the service of meals to ensure maximum resident enjoyment of the dining experience and that the services are delivered to residents in a continuous, predictable, and efficient manner.
• Assist residents and other servers in all areas of resident meal service (salads, soup, entrees, beverages, desserts, etc.) as necessary.
• Responsible for ensuring the dining room POS system is operating efficiently, accurately, and timely. Trouble-shoots any problems that arise and trains staff on the use of systems.
• Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)
• Supervise performance of all cleaning and side work in the dining room and kitchen areas. Establish and post side work assignments for all dining room personnel on all shifts.