Customer Service and Sales Manager

Benefits:

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Profit sharing
• Training & development

*If you have RETAIL SALES EXPERIENCE please apply! This is a great fit for anyone with retail experience.
About the Role: Two Maids - West Hartford is looking for a Part Time Office Sales Manager! Join the award winning residental cleaning company. In this exciting role, you'll drive sales and enhance customer relationships while contributing to a vibrant work environment. 

• Schedule: IN OFFICE: Monday - Friday, 8:15 AM – 12:15 PM +(20 hours per week)
• Location: 241 Park Rd, West Hartford, CT
• Compensation: $17.00 per hour + Profit Share 
• Includes: Uniform shirt, clean private office, parking

Office Management & Administration

• Office Opening: Ensure the office is open and operational by 8:15 AM.
• Phone Management: Professionally answer incoming calls serving as the professional first impression for Two Maids.
• Monthly Supply Management: Monitor, order, and organize all necessary office and cleaning supplies

Client Services & Sales 

• Lead Outreach: Proactively call and follow up with warm leads (inquiries, referrals, past clients) to introduce and sell the value of Two Maids' cleaning services.
• Sales: Articulate the benefits of our various cleaning packages, provide quotes, and close sales with professionalism and enthusiasm.
• Scheduling: Efficiently schedule and coordinate all cleaning appointments for our field team, ensuring optimal routing and client satisfaction.
• Customer Relations: Maintain a positive, long-term relationship with new and existing Two Maids clients.

Requirements:

• At least 1 year of Customer Service & Sales Experience.
• Employee Management experience.
• Positive attitude and a passion for customer service.
• Ability to work independently.
• Proficiency in CRM software and Microsoft Office Suite.
• Car and clean driving record.
• Complete a Background Check

We look forward to hearing from you! - TWO MAIDS

*Proud to be female owned and operated. Equal Opportunity Employer. Compensation: $17.00 per hour

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At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone’s role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.