Campaign Delivery Manager - Remote

Salary Range: $75,000.00 - $90,000.00 per year base salary (which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand).

Who We Are:

Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value. Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.

As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021, 2022 & 2024.

What We Are Looking For:

As a Campaign Delivery Manager, you will be responsible for partnering with internal teams, 3rd parties and Customers for managing the planning and implementation of Persado's digital marketing campaigns in accounts throughout the world. You will collaborate daily to drive campaign consumption and performance uplift, deliver operational excellence, and bring exceptional experience to all stakeholders.

What You Will Work On:

Help drive value realization through the day-to-day campaign execution of Persado Enterprise customer

Be the primary contract - internally and externally - for all Customers’ operational requests, and specifically be dealing with:

• Customer communication and collaboration on operational tasks

• Defining relevant specifications and requirements, involving all departments and/or 3rd parties needed
• Ensuring technical feasibility, resource availability, as well as on-time and on-budget delivery
• Coordinating internal requests in our project management platform
• Creating and monitoring timelines and trackers
• Setting client expectations and prioritize campaigns execution, as per the available capacity of the Operations team
• Managing performance reporting (pulling or requesting data, processing it with internal teams, delivering summaries)
• Escalating customer and execution-related issues as needed

Develop and apply skills including:

• Agile project management methodologies (e.g. Kanban) and/or platforms (ex: Wrike, Asana, Basecamp, Trello)
• Platform analytics (ex: Google Analytics, Adobe Analytics, Bluecore, etc.)

• Serve as a coordinator in managing Operations teams Kanban boards
• Participate in department projects to define and document processes
• Work continuously for increasing internal efficiency, for improving cross-departmental collaboration and for reducing overhead
• Escalate customer and execution related issues to Account team as needed

What You Bring:

• 1-3 years of professional work experience, with at least 1 year in a client-facing environment (ideally with large Enterprise-level clients)
• Bachelor degree in Management or relevant field
• Experience with supporting digital marketing campaigns such as Email, Web, Google Adwords, Facebook Ads or other paid media campaigns
• Basic understanding of project management methodologies with solid process-oriented thinking and problem-solving capability
• An analytical mindset and comfort with data and