Sales Associate Stocker - Part Time (Harrahs LV)

JOB SUMMARY 

All retail employees should be outgoing, upbeat, energetic, and reliable. The Retail Sales Stock Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. He or she ensures merchandise is received and transfers from the receiving dock, unpacked, and delivers merchandise to the sales floor. He or she employs selling techniques required for the position. The Retail Sales Stock Associate ensures that the selling areas are neat and clean and complies with visual standards. He or she ensures that the back stock is put away in the stockrooms.   

Age Requirement - 21 YEARS OF AGE OR OLDER.    

ESSENTIAL FUCTIONS / DUTIES 

Appearance 

• Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tags should always be worn. 

Customer Service: both internal and external customers 

• Maintain customer service levels in accordance with Family Style Service standards  

• Acknowledge and greet guests with a smile 

• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest 

• Be courteous and create a warm, friendly atmosphere for the guest 

• Be knowledgeable of the hotel property and the amenities it has to offer  

Teamwork 

• Communicate all daily activities to the next shift on duty. 

• Respond to pages in a timely manner. 

• Partner with fellow associates to create a strong team.  

• Communicate daily activities to the Supervisor on Duty.  

• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule.  

Sales techniques 

• Promote the selling of merchandise and be able to up sell merchandise. 

• Develop an excellent understanding of the product assortment in all the retail stores to help facilitate the customer decision-making process. 

• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers.  

Register Operations 

• Be knowledgeable on register operations. 

• Handle all payment transactions for customer purchases. 

• Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.) 

• Comply with all cash management policies and procedures. 

• Report cash register malfunctions to the Supervisor on Duty 

• Ensure money is not left unattended at any time. 

Stock Management 

• Receive the shipments in a timely manner 

• Receive, unpack, and put away or transfer the daily deliveries of merchandise   

• Receive in DC shipments and notify Supervisor on Duty if there are discrepancies 

• Deliver and replenish beverages 

• Receive orders of Pepsi, liquor, wine, and beer 

• Receive requisitions from the loading dock 

• Follow delivery schedule set forth by the Retail Manager 

• Transport merchandise from the receiving dock to the store locations 

• High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations 

• Ensure all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.) 

• Complete stock counts as requested 

• Maintain and manage stock areas 

• Inform the Supervisor on Duty if there are overstock items or out of stocks  

• Complete on hand logs where applicable for the stock room areas  

• Monitor alcohol and beer inventory and assist with ordering where applicable 

• Assist in com