Associate Sales Manager - Remote
Storck USAAbout the role
General Summary: Storck USA is seeking a proactive and detail-oriented individual who has the desire for a career in Sales/Account Management with direct account responsibility to support the continued growth of our business. This dynamic role will interact with various business functions, including Sales, Category Insights, Trade Marketing, and Supply Planning, which involves managing both strategic and administrative responsibilities.
The main responsibility of the role is to assist in managing and strengthening the day-to-day relationship with assigned Strategic Retail Customers and internal stakeholders. The ideal candidate will have a customer-focused and entrepreneurial mindset, a problem-solving attitude, be highly detail-oriented, and have the desire to grow into a direct sales role. This role is a perfect opportunity to expand your business acumen, grow your analytical toolkit, and engage with strategic retail customers. This role is a potential stepping stone to a Sales Manager role with direct account responsibility where you must be open to relocation.
Supervisory Responsibilities: This position does not have supervisory responsibilities.
Essential Duties and Responsibilities:
Business Planning and Implementation (General Business Management)
- Understand and fully support the needs of assigned Customers and proactively provide insights to support the continued development of the business
- Manage the sales support/administrative tasks for assigned Customers and National Account Sales Manager
- Increase the market share by the main growth-drivers assortment, customer promotion, and additional placement considering the promotion concept and pay for performance model
- Ensure mutually profitable business development (company & client)
- Develop Customer Potential Planning (CPP) and complete necessary steps to execute identified potentials
- Plan total turnover in terms of value (GSV, NSV) and volume (tonnage, sales units), including planning the sale of secondary displays, in-out offers and other required in accordance with monthly, quarterly and annual goals based on the marketing and sales plan and the existing potential of clients
Sales/Business Development Analysis
- Participate with cross-functional team in preparing for assigned Customers sales presentations by organizing & assisting to develop presentation content, project-specific details, findings from store visits, and other meeting needs. Assist with the preparation of internal presentations and meeting needs.
- Create, update, manage and maintain internal files, including price lists/tools, trade tracking, and business performance tools/files
- Assist in all aspects product and financial forecasting
- Assist in new product commercialization process that requires cross-functional collaboration between internal colleagues and the Strategic Retail Customers
- Use international sales tools and KPIs to strengthen the sales process
- Complete plan vs. result deviation analysis in relation to product/overall result by turnover and sales volume, market share, listing/distribution costs, and recommend actions based on analysis
- Analyze and monitor competitive activities; deliver and execute against key learnings gained
- Complete post-analysis of sales measures such as promotions and take actions to further improve
Customer Relationship Management and Sales Development
- Build and maintain consultative business relationships with customer Key Decision Makers (KDMs)/Buyer(s) at all levels at assigned Channel/Customer
- Cultivate a strong network of contacts at all levels of internal and external customers to achieve sales objectives within assigned Channel/Customer (e.g. sales, merchandise teams, imperative to business)
- Understand Brand and Category management objectives (4P’s/3 A's) and translate these into business strategy, plans, and tactics at customer. Business plans should reflect both Storck and customer objectives.
- Create and use convincing selling stories by application of sales methods
- Prepare and execute regular (e.g. quarterly, annual etc.) dialog and argumentation with assigned Customers in consultation with National Account Sales Manager. Document and summarize relevant contact/agreements (personal meeting, phone call) with a buyer in a form of contact minutes and share it with customer.
- Support and manage the negotiation process with National Account Sales Manager as applicable (preparation, execution & monitoring results)
- Achieve and document listings and improvement of distributions
- Develop measures in the event of target deviatio
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