Samsung Wallet - Sr. Product Manager

Position Summary

Samsung Wallet is a mobile payment service and digital wallet developed by Samsung. It is designed to be a one-stop shop for all debit cards, credit cards, digital passes, and tickets, making them easy to access and use when necessary. With the rise of NFC payment terminals in stores and evolving consumer preferences over the past year, Samsung Wallet has never been more important. Working on the Samsung Wallet team will give you a chance to impact the lives of millions worldwide significantly. It will be invaluable to the future of payments and financial services. You will be able to collaborate with and learn from experts from various fields and work on exciting, challenging projects.

Role and Responsibilities

We seek a Senior Product Manager (PM) to lead the development and execution of product strategies within the Samsung Wallet ecosystem. The candidate will work from our office in Mountain View, California, while collaborating closely with our decision makers based at Samsung’s headquarters in South Korea and engineering teams based in Korea and elsewhere globally. This role requires comfort with a globally distributed team structure and navigating international cultures and time zones.  As a Product Manager, you will contribute to the roadmap of one or more product areas within the Samsung Wallet ecosystem, define and articulate use cases, drive product and technical requirements through discussions with internal and external stakeholders, and execute on those requirements by collaborating with a geographically dispersed engineering team. During your work, you may also be required to coordinate schedules, dependencies, and cross-functional readiness (e.g., contracts, marketing, beta testing, customer service). This role requires that you comfortably navigate the technical details of product integrations, learn the nuances of owned product areas, and efficiently switch between Product Management and project management tasks.

Responsibilities

• Define and articulate use cases and requirements for features within Samsung Wallet.

• Collaborate with cross-functional teams (Product Management, Business, Engineering, Marketing) in the US, Korea, Philippines, India, and other regions to ensure timely project delivery.

• Drive product and technical requirements through discussions with internal and external stakeholders.

• Manage project schedules, track and report issues, and negotiate release dates as required.

• Manage cross-functional readiness (e.g., contracts, marketing, beta testing) to ensure seamless execution.

• Create product concepts, competitive analyses, and collateral materials (FAQ, CS training, overview documents, etc.) for feature launches.

• Regularly update stakeholders on project status and dashboards.

• Juggle between multiple projects, make optimal use of engineering bandwidth, prioritize among feature requests by validating the business case, partner readiness, and other levers.

Skills and Qualifications

Experience Requirements:

• Engineering Background: Degree in CS, EE, or similar field, with 7+ years of IT industry experience, including 5+ years in Product Management.

• Experience in large-scale mobile-first applications and services, preferably in payments or wallet-related domains.

• Strong technical depth to articulate product choices and defend feature definitions and priorities.

• Proficiency in project management tools (e.g., JIRA, Confluence) and data analysis/visualization tools (e.g., Excel, Tableau).

• Ability to influence across the business and engineering without authority and align with global HQ direction.

• Take on project management aspects where required, to ensure timely delivery.

• Comfort working with a geographically dispersed team, including travel for partner meetings or stakeholder engagements.

• Korean language proficiency is a plus, but not mandatory.

The salary range for this role, for candidates based in Califor